About this role
Experience of working within a school, college or similar setting in an administrative, SEND or business support role. Sound knowledge and practical experience of Education, Health and Care Plan (EHCP) processes, including assessments, annual reviews, amendments and statutory deadlines. Experience of working collaboratively with children, young people and families to help overcome barriers to learning, development and participation. The ability to build positive and productive relationships with parents, carers, pupils, colleagues, Local Authorities and external professionals. Excellent communication skills with the confidence to present information clearly, sensitively and professionally to a wide range of audiences. Strong organisational skills with the ability to manage competing priorities, meet statutory deadlines and work effectively under pressure. Excellent attention to detail and the ability to maintain accurate records, reports and confidential documentation in line with data protection requirements. The ability to analyse information, identify needs and develop practical solutions to support positive outcomes for pupils. A proactive and solution-focused approach, with the ability to use initiative and work independently whilst contributing effectively as part of a wider team. Strong ICT skills, including the use of databases, spreadsheets, word processing packages and school information systems. Experience of coordinating meetings, liaising with multiple stakeholders and ensuring actions are completed within required timescales. The ability to line manage, support and develop administrative staff to ensure high standards of service delivery. Knowledge of safeguarding, confidentiality, SEND legislation and the barriers that children and young people with additional needs may face. A commitment to inclusion, equality of opportunity and achieving the best possible outcomes for children and young people with SEND. Willingness to participate in ongoing professional development and to work flexibly across the New Bridge Multi Academy Trust when required.