About this role
About the Role The School Education and Quality Manager plays a key role in leading the delivery of education administration, assessment and quality assurance activity across undergraduate and postgraduate taught provision within the School. Working closely with academic and professional services colleagues, the postholder will oversee programme administration, assessment processes, regulatory compliance and quality assurance activity, ensuring services are delivered effectively and in accordance with university regulations and sector requirements. The role provides operational leadership for School Education and Quality teams, supports the implementation of education strategy, and contributes to the continuous improvement of processes, student outcomes and the overall student experience. The postholder will also manage key stakeholder relationships, support education governance and committee activity, and use data and student feedback to inform decision-making and enhancement initiatives.
About You You will be educated to degree level or equivalent and possess significant experience of student administration, quality assurance and assessment processes within a higher education environment. You will have strong knowledge of academic regulations, programme management and quality enhancement, alongside experience of leading teams, managing complex projects and delivering service improvements. You will be highly organised, analytical and proactive, with excellent communication and stakeholder management skills and a commitment to delivering outstanding services for students and colleagues.
About the School/Department/Institute/Project The Faculty of Humanities and Social Sciences is home to world-leading teaching and research across a diverse range of disciplines, supporting more than 12,000 students and around 500 academic staff. The Faculty combines academic excellence with a strong commitment to innovation, collaboration and student success, creating an exciting and inclusive environment in which staff and students can thrive.
About Queen Mary At Queen Mary University of London, we believe that a diversity of ideas helps us achieve the previously unthinkable.
Throughout our history, we’ve fostered social justice and improved lives through academic excellence. And we continue to live and breathe this spirit today, not because it’s simply ‘the right thing to do’ but for what it helps us achieve and the intellectual brilliance it delivers.
We continue to embrace diversity of thought and opinion in everything we do, in the belief that when views collide, disciplines interact, and perspectives intersect, truly original thought takes form.
Benefits We offer competitive salaries, access to a generous pension scheme, 30 days’ leave per annum (pro-rata for part-time/fixed-term), a season ticket loan scheme and access to a comprehensive range of personal and professional development opportunities. In addition, we offer a range of work life balance and family friendly, inclusive employment policies, flexible working arrangements, and campus facilities.
Queen Mary’s commitment to our diverse and inclusive community is embedded in our appointments processes. Reasonable adjustments will be made at each stage of the recruitment process for any candidate with a disability. We are open to considering applications from candidates wishing to work flexibly.