About this role
Why Join Our Team?
At New York Cancer & Blood Specialists (NYCBS), we are dedicated to making a difference in the lives of our patients, their families, and our communities. Our passionate team of expert oncologists, hematologists, and healthcare professionals work together to provide world-class cancer care close to home. By offering cutting-edge treatments, innovative research, and a patient-centered approach, we are redefining what’s possible in the fight against cancer and blood disorders.
If you want to be part of a growing organization committed to healing, hope, and advanced care, join us and help make a meaningful impact!
Job Description:
Medical Front Desk Receptionist - Float Location: Suffolk County (Riverhead, Port Jefferson, Setauket, Southampton, & Patchogue) Hours: 5/8.5 hr shifts Mon-Fri (Between the hours of 7-7) Organization: New York Cancer and Blood Specialists (NYCBS)
In this role, you will:
• Be responsible for the daily opening and closing procedures of the office. • Welcome all patients and visitors by greeting them in a pleasant, professional manner. • Assist in comforting patients and maintaining reception area. • Answer telephones; respond to inquiries; resolve issues; schedule patient appointments. • Collect co pays and balance total finances of the office on a daily basis. • Assist patients with the completion of all necessary forms and documentation. • Build and maintain patient records through the use of the practice EMR system. • Build, monitor and maintain physician schedules according to suggested scheduling rubrics. • Assist with the daily distribution of quality assurance surveys and prevention screenings. • Monitor and respond to incoming messages from Care Team inboxes in collaboration with nurse. • Monitor daily visit lists to ensure all patients who require appointments are scheduled appropriately. • Protect patient privacy by adhering to the HIPAA confidentiality guidelines. • Contribute to a team effort by smoothly transitioning into other related daily roles, as necessary. • Maintain daily operations of the office by following standard policies and procedures • Perform tasks as assigned for special projects. • Must be available to float to our Riverhead, East Moriches, Wading River, Rocky Point, Mt. Sinai, & Port Jefferson NYH offices
We require:
• High School diploma with at least 2 years of patient facing reception experience • Bachelor’s Degree preferred • Excellent oral and written communication skills • Ability to accept direction and work within a team concept • Strong customer service skills. • 1yr of an EMR experience-Preferred • Bilingual English and Spanish (preferred)
What we offer: Salary: Starting at $24 per hour Benefits: Health Insurance on day 1, Dental, Vision, Life Insurance, Short- and Long-term disability, 401k Plan, Paid Time Off (PTO), 8 paid holidays (2 floating)
Join us at NYCBS, where we are making strides in healthcare through innovative and compassionate care. Visit our website at: Nycancer.com Follow us on Facebook: NYCBS on Facebook
*New York Cancer and Blood Specialists is an Equal Opportunity Employer.*