About this role
Customer Service, Commercial & Administration Specialist (m/f/x)
Location: Bratislava, Slovakia | Employment: Full-time, Permanent
CSL is looking for a proactive and detail-oriented Customer Service, Commercial & Administration Specialist t to support our Slovakia affiliate. In this diverse role, you will contribute to customer service agenda, commercial operations, data analysis, compliance activities, event coordination, and office administration, helping ensure the smooth day-to-day operation of the business.
The Role:
Manage Slovak Customer Service agenda Support commercial operations through data analysis using IQVIA, Sprinx, and internal systemsPrepare reports, presentations, and business materialsCoordinate customer and contract administration, including documentation and archivingSupport the planning and execution of external and internal eventsManage compliance-related reporting, including NCZI and Transfer of Value (ToV)Provide administrative support to the Slovakia leadership teamCoordinate affiliate meetings, agendas, and operational activitiesManage office administration, communications, suppliers, office facilities, and corporate card processesSupport SOP coordination, HR administration, and business operations activitiesProvide backup support for operational and administrative processes as required Your Skills and Experience:
High school diploma required; university degree preferredExperience in office administration, customer service, business support, event management, data analysis, or a similar roleExperience within an international commercial environment is an advantageFluent English and native-level Slovak language skillsAdvanced Excel skills, including Pivot Tables, XLOOKUP/VLOOKUP, INDEX/MATCH, data analysis, and reportingStrong knowledge of Microsoft Office, including Outlook, Teams, and PowerPointExcellent organizational, planning, and multitasking skillsStrong analytical and problem-solving capabilitiesAbility to communicate effectively and build relationships across functionsHigh attention to detail, discretion, and professionalism What we offer:
A varied role with broad exposure across commercial operations, administration, compliance, and business supportOpportunities to collaborate with local, regional, and international colleaguesA supportive and collaborative team environmentProfessional development and learning opportunities within a global biotechnology organizationCompetitive compensation and benefits package About CSL Behring
CSL Behring is a global biotherapeutics leader driven by our promise to save lives. Focused on serving patients' needs by using the latest technologies, we discover, develop and deliver innovative therapies for people living with conditions in the immunology, hematology, cardiovascular and metabolic, respiratory, and transplant therapeutic areas. We use three strategic scientific platforms of plasma fractionation, recombinant protein technology, and cell and gene therapy to support continued innovation and continually refine ways in which products can address unmet medical needs and help patients lead full lives.
CSL Behring operates one of the world's largest plasma collection networks, CSL Plasma. Our parent company, CSL, headquartered in Melbourne, Australia, employs 32,000 people, and delivers its lifesaving therapies to people in more than 100 countries.
To learn more about CSL, CSL Behring, CSL Seqirus and CSL Vifor visit https://www.csl.com/ and CSL Plasma at https://www.cslplasma.com/.
Our Benefits
For more information on CSL benefits visit How CSL Supports Your Well-being | CSL.
You Belong at CSL
At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future.
To learn more about inclusion and belonging visit https://www.csl.com/careers/inclusion-and-belonging
Equal Opportunity Employer
CSL is an Equal Opportunity Employer. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, please visit https://www.csl.com/accessibility-statement.