About this role
HR Operations Coordinator / Location: Quorum Business Park, Newcastle upon Tyne, NE12 8BU Hours: 40 hours per week, Monday to Friday, 9:00am – 6:00pm
Working Pattern: Hybrid working – 3 days per week in the office and 2 days working from home
About Verisure We are Verisure – the No.1 professionally monitored security company in the world, protecting around 6.2 million families and small businesses globally. As we continue to grow, our people teams play a vital role in supporting our employees and ensuring our HR processes are delivered accurately, efficiently and compliantly.
We are looking for an organised and detail-focused HR Operations Coordinator to join our team and support the smooth running of our day-to-day HR operations.
The Role This is an excellent opportunity for someone with experience in HR administration or HR operations who enjoys working in a structured, process-driven environment.
You will support a wide range of HR activities across the employee lifecycle, helping to manage employee queries, maintain accurate records, support compliance processes and ensure our HR services are delivered to a high standard. Alongside managing day-to-day administration, you will also have the opportunity to identify improvements, support better ways of working and take ownership of key processes.
Key Responsibilities
HR Administration & Employee Support
• Provide day-to-day HR operational support across the employee lifecycle. • Manage and respond to employee and manager queries through the HR ticketing system. • Process HR administration including absence updates, job changes, payroll queries and general employee requests. • Maintain accurate employee records within Workday. • Process HR documentation through systems such as Adobe Sign.
Compliance & Reporting
• Support Right to Work and DBS audit activity. • Maintain accurate compliance records including visa tracking. • Assist with HR reporting and data preparation. • Support internal audits and ensure HR records remain accurate and compliant.
Systems & Process Improvement
• Complete regular data checks to ensure information within Workday remains accurate. • Support HR system updates, testing and improvements. • Help review and improve HR processes, documentation and ways of working. • Identify recurring queries or issues and support solutions.
About You You will be someone who enjoys organisation, accuracy and delivering a great service.
Ideally, you will have:
• Previous experience within HR administration, HR operations or a similar role. • Strong attention to detail and excellent organisation skills. • Experience managing a busy workload and prioritising tasks effectively. • Confidence handling confidential employee information. • Strong written and verbal communication skills. • A process-driven approach with a willingness to improve how things are done. • The ability to work independently while also being a strong team player.
Most importantly, we are looking for someone who is proactive, motivated and willing to take ownership of their work.
Why Join Verisure? You will be joining a growing global organisation where HR plays a key role in supporting our people and business success. This is a great opportunity to develop your HR Operations career while gaining experience within a fast-paced and evolving environment.