About this role
At the University of Waterloo, we create and promote a culture where everyone can reach their full potential. As an employee, you get support & opportunities that empower you to advance your career. Explore how we can bring big ideas to life, together. The University is a welcoming workplace for those of all abilities, interests, and expertise. As part of our workforce, you can do what you do best, every day.
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Job Requisition ID: 2026-02877
Time Type: Full time Employee Group: Staff Job Category: Facilities Planning and Logistics Employment Type: Permanent Department: Facilities - Freight and Mail Services Hiring Range: $53,955.36 - $67,444.20 Posting Information: This posting is for an existing vacancy. The internal posting deadline for this position is Thursday, October 8 at 11:59PM. There is a qualified internal candidate in the role.
Job Description: Primary Purpose Provide efficient delivery and pickup of mail, courier packages, small freight, small e-waste and confidential shredding throughout campus.
Key Accountabilities Mail Distribution
• Sorts and delivers inbound freight and mail across campus. • Plans mail routes and prioritizes mail items. • Maintains access to all rooms on campus, and is accountable for all keys in their possession.
Material Handling
• Delivers and picks up parcels, dangerous goods, confidential shredding and e-waste across campus.
• Establishes a chain of custody from the customer to end destination of confidential and high value items.
• Utilizes hand truck or pallet jack for loading and unloading goods and supplies.
Vehicle Operation and Maintenance
• Operates a Central Stores vehicle to deliver goods for all areas of the departments.
• Inspects vehicle regularly including tires, lights, brakes, and gas, and reports any problems to the Supervisor.
• Responsible for refueling the vehicle at Plant Operations.
• Maintains interior and exterior of vehicle in clean and orderly fashion.
• Operates vehicle safely in a pedestrian dominated environment.
Customer Service
• Commits to professional and exceptional customer service • Ensures all customer inquiries are handled in a professional and timely manner and when customers are redirected to another staff, ensure customer is not left without service
Other Duties
• Trains and mentors summer students and new staff members. • Provides coverage or additional support in other areas as required, in accordance with the Department’s business needs. • Performs other duties and assists with special projects, as assigned.
Required Qualifications Education
• High School diploma or equivalent education and experience • Valid G license and clean driver’s abstract
Experience
• 1-3 years in the material handling environment, including demonstrated experience operating larger motor vehicles (cargo van, cube vans) and making deliveries.
• Lift truck experience
Knowledge/Skills/Abilities
• Ability to learn and master several mail routes
• Knowledge of campus departments, personnel and keys preferred
• Ability to work with a team and with minimal supervision
• Ability to use hand held electronics like cell phones and palm scanners.
• Strong customer service, interpersonal and relationship-building skills
• Excellent organizational skills with the ability to prioritize
• Experience using MS Word, Excel preferred
• Excellent written and verbal communication skills
• Demonstrated ability to lift up to 75 pounds
• Demonstrated ability to perform repetitive movements
Equity Statement
The University of Waterloo acknowledges that much of our work takes place on the traditional territory of the Neutral, Anishinaabeg, and Haudenosaunee peoples. Our main campus is situated on the Haldimand Tract, the land granted to the Six Nations that includes six miles on each side of the Grand River. Our active work toward reconciliation takes place across our campuses through research, learning, teaching, and community building, and is coordinated within the Office of Indigenous Relations.
The University values the diverse and intersectional identities of its students, faculty, and staff. The University regards equity and diversity as an integral part of academic excellence and is committed to accessibility for all employees. The University of Waterloo seeks applicants who embrace our values of equity, anti-racism and inclusion. As such, we encourage applications from candidates who have been historically disadvantaged and marginalized, including applicants who identify as First Nations, Métis and/or Inuk (Inuit), Black, racialized, a person with a disability, women and/or 2SLGBTQ+.
Positions are open to qualified candidates who are legally entitled to work in Canada.
The University of Waterloo is committed to accessibility for persons with disabilities. If you have any application, interview, or workplace accommodation requests, please contact Human Resources at hrhelp@uwaterloo.ca or 519-888-4567, ext. 45935.