About this role
Job Description: TMC Transportation is the nation’s largest employee-owned, open deck transportation company. Founded in 1972, and headquartered in Des Moines, Iowa, TMC provides expert transportation services and supply-chain management solutions throughout the 48 contiguous states. If you’re seeking a rewarding career at a dynamic company built on integrity, innovation and dedication to quality and customer service, then join us in our Destination of Excellence.
TMC Offers:
• Competitive Salary with uncapped commission • Comprehensive Benefit Package • 401(k) Plan • Employee Ownership through ESOP • In-depth training for your success • Generous vacation package • Growth opportunities
TMC Transportation has an immediate full-time opening for a Carrier Sales Specialist working out of our office in Des Moines, IA.
PRIMARY FUNCTION: The primary function of a Carrier Sales Specialist involves sourcing carrier capacity, managing carrier relationships, arranging pick-up and delivery appointments with carriers and customers, working with Sales and Customer Service to provide transportation solutions for customers various needs.
DUTIES AND RESPONSIBILITIES: Capacity Sourcing:
• Initiate proactive calls to carriers to secure capacity for loads and build relationships. • Use outbound calls to resolve capacity shortages, negotiate rates, and address performance issues. • Cold call potential carriers to expand the network and ensure regional coverage. • Utilize data-driven insights to assess availability and identify potential capacity matches. • Collaborate with team members to secure capacity for time-sensitive 'Hot' shipments.
Routing Guide Development and Maintenance:
• Create and maintain routing guides in the Transportation Management System (TMS) for efficient coverage operations. • Collaborate closely with carriers to define and communicate expectations related to routing guides. • Monitor the execution and efficiency of routing guides within the Transportation Management System (TMS).
Region Ownership:
• Take ownership of a designated region as the primary point of contact for all outbound shipments. • Drive capacity development initiatives within the assigned region to ensure seamless logistics operations. • Proactively cover loads originating from the region, optimizing service efficiency and reliability.
Market-Driven Rate Negotiation:
• Negotiate rate terms with carriers based on current market conditions for competitive and mutually beneficial agreements. • Stay informed about industry trends, pricing dynamics, and market fluctuations influencing transportation costs. • Collaborate with carriers to establish flexible and responsive rate structures.
Service Excellence:
• Monitor and ensure on-time pickup and delivery of shipments as per established schedules. • Communicate effectively with carriers to enforce service level expectations and address performance concerns. • Proactively identify potential delays and communicate with internal and external stakeholders to mitigate impact. • Implement in-transit tracking systems to monitor the real-time location of shipments. • Monitor Estimated Time of Arrival (ETA) to provide timely updates to stakeholders.
Carrier Compliance and Fraud Prevention:
• Utilize various monitoring systems to confirm carriers' compliance with safety and regulatory standards. • Ensure the acquisition of high-quality capacity while proactively preventing fraud and double brokering.
MINIMUM QUALIFICATIONS/EXPERIENCE:
• Bachelor’s degree in Business, Logistics, Marketing or relevant work experience • Possess a motivated and high energy attitude • Fluent in computer applications • Excellent communication and negotiation skills • Detail-oriented with the ability to analyze and interpret data • Ability to handle multiple tasks and thrive in a highly dynamic, fast-paced work environment. • Problem-solving and decision-making abilities. • Customer-focused mindset with a commitment to meeting and exceeding expectations. • Self-driven and motivated to achieve targets and goals.
PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT: The physical requirements and work environment described is representative of those present while performing the essential functions of this job.
• Must be able to sit and use telephone and computer, simultaneously, for extended periods • Must be able to speak and hear clearly in a high volume telephone environment.
TMC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.