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Sachbearbeiter (m/w/d) Kundenservice für Geschäftskunden @ tbinternational

Ober-RamstadtOnsiteFull-time
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About this role

Über uns <p style="line-height:1.38;margin-top:0pt;margin-bottom:10pt;"><span style="font-size:14px;font-family:Arial, Helvetica, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">Willkommen bei TB International GmbH - International agierendes Modelunternehmen aus Ober-Ramstadt. </span></p><p style="line-height:1.38;margin-top:0pt;margin-bottom:10pt;"><span style="font-size:14px;font-family:Arial, Helvetica, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">Wir entwickeln und vertreiben erfolgreich über 15 Fashion- und Accessoire-Marken, darunter die bekannten Labels URBAN CLASSICS, MISTER TEE, YUPOONG FLEXFIT, BUILD YOUR BRAND, MSTRD und MERCHCODE. </span></p><p style="line-height:1.38;margin-top:0pt;margin-bottom:10pt;"><span style="font-size:14px;font-family:Arial, Helvetica, sans-serif;color:rgb(31,31,31);background-color:rgb(255,255,255);font-weight:400;font-style:normal;text-decoration:none;text-transform:none;display:inline;">Derzeit führen über 15.000 Händler weltweit unsere angesagte Mode sowie Accessoires und profitieren von unserem Never-Out-Of-Stock Sortiment. Dabei sind wir immer am Puls der Zeit..<br style="color:rgb(0,0,0);font-family:Raleway;font-size:18px;font-style:normal;font-weight:400;text-transform:none;"></span></p><p style="line-height:1.38;margin-top:0pt;margin-bottom:10pt;"><span style="font-size:14px;font-family:Arial, Helvetica, sans-serif;color:rgb(0,0,0);background-color:rgb(255,255,255);font-weight:400;font-style:normal;text-decoration:none;text-transform:none;display:inline;">TB International steht für moderne Technik, hohe Qualität, faire Preise und schnelles Agieren. </span><span style="font-size:14px;font-family:Arial, Helvetica, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">Wenn Du einen Beitrag dazu leisten möchtest, bist Du bei uns herzlich willkommen.</span></p><p style="line-height:1.7142857142857142;background-color:#ffffff;margin-top:0pt;margin-bottom:18pt;"><span style="font-size:14px;font-family:Arial, Helvetica, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">Wir suchen ab sofort für unser Büro in <strong>Ober-Ramstadt </strong>im Team Vertrieb / Sales Support in </span><span style="font-size:14px;font-family:Arial, Helvetica, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:700;font-style:normal;text-decoration:none;">Vollzeit </span><span style="font-size:14px;font-family:Arial, Helvetica, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">eine:n </span><span style="font-size:14px;font-family:Arial, Helvetica, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:700;font-style:normal;text-decoration:none;">Sachbearbeiter (m/w/d) Kundenservice B2B.</span></p> Deine Aufgaben <ul style="margin-top:0;margin-bottom:0;"><li style="list-style-type:disc;font-size:14px;font-family:Arial, Helvetica, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;"><p style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><span style="color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">Du bist Brand Ambassador unserer Marken (New Morning Studios, Build Your Brand, FlexFit)</span></p></li><li style="list-style-type:disc;font-size:14px;font-family:Arial, Helvetica, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;"><p style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><span style="color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">Du kümmerst dich um alle speziellen Anfragen unserer Kunden, bearbeitest Aufträge, Retouren und Reklamationen und erstellst Rechnungen und Gutschriften im SAP</span></p></li><li style="list-style-type:disc;font-size:14px;font-family:Arial, Helvetica, sans-serif;color:rgb(31,31,31);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;"><p style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><span style="color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">Du bist im stetigen Austausch mit den Kollegen in Spanien, Italien und Frankreich </span></p></li><li style="list-style-type:disc;font-size:14px;font-family:Arial, Helvetica, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;"><p style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><span style="color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">Du wirkst aktiv an der Gestaltung neuer Prozesse mit und optimierst bestehende Abläufe</span></p></li><li style="list-style-type:disc;font-size:14px;font-family:Arial, Helvetica, sans-serif;color:rgb(31,31,31);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;"><p style="line-height:1.38;margin-top:0pt;margin-bottom:18pt;"><span style="color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">Du erstellst Auswertungen und Übersichten mit Excel / Google Sheets</span></p></li></ul> Dein Profil <ul style="margin-top:0;margin-bottom:0;"><li style="list-style-type:disc;font-size:14px;font-family:Arial, Helvetica, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;"><p style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><span style="color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">Du verfügst über eine erfolgreich abgeschlossene kaufmännische Ausbildung z.B. als Bürokaufmann / Bürokauffrau oder Industriekaufmann / Industriekauffrau</span></p></li><li style="list-style-type:disc;font-size:14px;font-family:Arial, Helvetica, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;"><p style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><span style="color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">Du bringst 2-3 Jahre Berufserfahrung im Kundenservice / Customer Service / Vertriebsinnendienst / Kundenbetreuung / Kundendienst mit </span></p></li><li style="list-style-type:disc;font-size:14px;font-family:Arial, Helvetica, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;"><p style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><span style="color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">Du bist spezialist für unsere internen Abläufe und Prozesse und Schnittstelle zu den internen Abteilungen, Kollegen und Kunden </span></p></li><li style="list-style-type:disc;font-size:14px;font-family:Arial, Helvetica, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;"><p style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><span style="color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">Du verfügst über sehr gute Deutsch- und Englischkenntnisse<strong> (C1/C2)</strong> - weitere Sprachkenntnisse (z.B. Italienisch, Spanisch und Französisch) sind von Vorteil</span></p></li><li style="list-style-type:disc;font-size:14px;font-family:Arial, Helvetica, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;"><p style="line-height:1.38;margin-top:0pt;margin-bottom:18pt;"><span style="color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">Du bist sehr gut im Umgang mit MS-Office / Google Workspace und idealerweise mit SAP</span></p></li></ul> Warum wir? <ul style="margin-top:0;margin-bottom:0;"><li style="list-style-type:disc;font-size:14px;font-family:Arial, Helvetica, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;"><p style="line-height:1.38;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt;"><span style="color:rgb(0,0,0);background-color:transparent;font-weight:700;font-style:normal;text-decoration:none;">Passion for Fashion: </span><span style="color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">Dich erwartet ein überdurchschnittlich motiviertes Arbeitsumfeld in einem dynamisch wachsenden Unternehmen.</span></p></li><li style="list-style-type:disc;font-size:14px;font-family:Arial, Helvetica, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;"><p style="line-height:1.38;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt;"><span style="color:rgb(0,0,0);background-color:transparent;font-weight:700;font-style:normal;text-decoration:none;">One Spirit, one Team: </span><span style="color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">Kurze Kommunikationswege, offene Türen und Duz-Kultur von Praktikant:innen bis zur Geschäftsführung </span></p></li><li style="list-style-type:disc;font-size:14px;font-family:Arial, Helvetica, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;"><p style="line-height:1.38;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt;"><span style="color:rgb(0,0,0);background-color:transparent;font-weight:700;font-style:normal;text-decoration:none;">Stay hungry: </span><span style="color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">Du hast bei uns die Möglichkeit, Ideen und Vorschläge einzubringen und Dich mit dem Unternehmen gemeinsam zu entwickeln.</span></p></li><li style="list-style-type:disc;font-size:14px;font-family:Arial, Helvetica, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;"><p style="line-height:1.38;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt;"><span style="color:rgb(0,0,0);background-color:transparent;font-weight:700;font-style:normal;text-decoration:none;">Growing from our mistakes:</span><span style="color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;"> Unsere positive Fehlerkultur bietet eine Plattform, um aus Fehlern zu lernen und zu wachsen.</span></p></li><li style="list-style-type:disc;font-size:14px;font-family:Arial, Helvetica, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;"><p style="line-height:1.38;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt;"><span style="color:rgb(0,0,0);background-color:transparent;font-weight:700;font-style:normal;text-decoration:none;">Work fair, play fair: </span><span style="color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">Egal ob Teamevents, Sommerpartys oder Weihnachtsfeiern, wir feiern Erfolge gemeinsam.</span></p></li><li style="list-style-type:disc;font-size:14px;font-family:Arial, Helvetica, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;"><p style="line-height:1.38;background-color:#ffffff;margin-top:0pt;margin-bottom:11pt;"><span style="color:rgb(0,0,0);background-color:transparent;font-weight:700;font-style:normal;text-decoration:none;">Power of Partnership:</span><span style="color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;"> Wir streben nachhaltiges und beidseitiges Wachstum durch langfristige Partnerschaften an und kommunizieren intern wie extern auf Augenhöhe.</span></p></li></ul><p style="line-height:1.38;background-color:#ffffff;margin-top:11pt;margin-bottom:0pt;"><span style="font-size:14px;font-family:Arial, Helvetica, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:700;font-style:normal;text-decoration:none;">Darüber hinaus bieten wir:</span></p><ul style="margin-top:0;margin-bottom:0;"><li style="list-style-type:disc;font-size:14px;font-family:Arial, Helvetica, sans-serif;color:rgb(31,31,31);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;"><p style="line-height:1.38;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt;"><span style="color:rgb(31,31,31);background-color:transparent;font-weight:700;font-style:normal;text-decoration:none;">Flexible Schichten</span><span style="color:rgb(31,31,31);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;"> mit bis zu </span><span style="color:rgb(31,31,31);background-color:transparent;font-weight:700;font-style:normal;text-decoration:none;">2 Tage/Woche mobilem Arbeiten</span><span style="color:rgb(31,31,31);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;"> (Home-Office)</span></p></li><li style="list-style-type:disc;font-size:14px;font-family:Arial, Helvetica, sans-serif;color:rgb(31,31,31);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;"><p style="line-height:1.38;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt;"><span style="color:rgb(31,31,31);background-color:transparent;font-weight:700;font-style:normal;text-decoration:none;">30 Urlaubstage</span><span style="color:rgb(31,31,31);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;"> pro Jahr</span></p></li><li style="list-style-type:disc;font-size:14px;font-family:Arial, Helvetica, sans-serif;color:rgb(31,31,31);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;"><p style="line-height:1.38;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt;"><span style="color:rgb(31,31,31);background-color:transparent;font-weight:700;font-style:normal;text-decoration:none;">Unbefristeter Arbeitsvertrag</span></p></li><li style="list-style-type:disc;font-size:14px;font-family:Arial, Helvetica, sans-serif;color:rgb(31,31,31);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;"><p style="line-height:1.38;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt;"><span style="color:rgb(31,31,31);background-color:transparent;font-weight:700;font-style:normal;text-decoration:none;">Urlaubs- und Weihnachtsgeld</span></p></li><li style="list-style-type:disc;font-size:14px;font-family:Arial, Helvetica, sans-serif;color:rgb(31,31,31);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;"><p style="line-height:1.38;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt;"><span style="color:rgb(31,31,31);background-color:transparent;font-weight:700;font-style:normal;text-decoration:none;">Bezuschussung der betrieblichen Altersvorsorge </span><span style="color:rgb(31,31,31);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">(bAV)</span></p></li><li style="list-style-type:disc;font-size:14px;font-family:Arial, Helvetica, sans-serif;color:rgb(31,31,31);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;"><p style="line-height:1.38;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt;"><span style="color:rgb(31,31,31);background-color:transparent;font-weight:700;font-style:normal;text-decoration:none;">Kinderbetreuungszuschuss</span><span style="color:rgb(31,31,31);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;"> für nicht-schulpflichtige Kinder</span></p></li><li style="list-style-type:disc;font-size:14px;font-family:Arial, Helvetica, sans-serif;color:rgb(31,31,31);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;"><p style="line-height:1.38;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt;"><span style="color:rgb(31,31,31);background-color:transparent;font-weight:700;font-style:normal;text-decoration:none;">JobRad-Leasing</span><span style="color:rgb(31,31,31);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;"> (Fahrrad-Leasing) </span></p></li><li style="list-style-type:disc;font-size:14px;font-family:Arial, Helvetica, sans-serif;color:rgb(31,31,31);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;"><p style="line-height:1.38;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt;"><span style="color:rgb(31,31,31);background-color:transparent;font-weight:700;font-style:normal;text-decoration:none;">Sehr gute Rabatte</span><span style="color:rgb(31,31,31);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;"> auf unsere Produkte &amp; Partner-Onlineshops</span></p></li><li style="list-style-type:disc;font-size:14px;font-family:Arial, Helvetica, sans-serif;color:rgb(31,31,31);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;"><p style="line-height:1.38;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt;"><span style="color:rgb(31,31,31);background-color:transparent;font-weight:700;font-style:normal;text-decoration:none;">Moderner Arbeitsplatz</span><span style="color:rgb(31,31,31);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;"> mit höhenverstellbarem Schreibtisch</span></p></li><li style="list-style-type:disc;font-size:14px;font-family:Arial, Helvetica, sans-serif;color:rgb(31,31,31);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;"><p style="line-height:1.38;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt;"><span style="color:rgb(31,31,31);background-color:transparent;font-weight:700;font-style:normal;text-decoration:none;">Ausstattung mit Laptop und Bildschirm</span><span style="color:rgb(31,31,31);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;"> für zu Hause</span></p></li><li style="list-style-type:disc;font-size:14px;font-family:Arial, Helvetica, sans-serif;color:rgb(31,31,31);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;"><p style="line-height:1.38;background-color:#ffffff;margin-top:0pt;margin-bottom:12pt;"><span style="color:rgb(31,31,31);background-color:transparent;font-weight:700;font-style:normal;text-decoration:none;">Kostenlose Getränke &amp; Parkplätze</span></p></li></ul> Interessiert? <p style="line-height:1.7142857142857142;background-color:#ffffff;margin-top:0pt;margin-bottom:18pt;"><span style="font-size:14px;font-family:Arial, Helvetica, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">Dann bewirb' Dich gerne mit Deinen detaillierten Bewerbungsunterlagen mit Angabe Deiner Gehaltsvorstellung und Deines möglichen Eintrittstermins.<br></span><span style="font-size:14px;font-family:Arial, Helvetica, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;"><strong>Janne Cora Bertaloth</strong> steht Dir bei Fragen unter</span><span style="font-size:14px;font-family:Arial, Helvetica, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:700;font-style:normal;text-decoration:none;"> [email protected]</span><span style="font-size:14px;font-family:Arial, Helvetica, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;"> zur Verfügung.<br>Wir freuen uns auf Deine Bewerbung!</span></p>

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