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Entry Level Phone Reception @ Themovingexperience

San Luis Obispo, CaliforniaOnsiteFull-time
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About this role

We are looking for self-motivated, well-spoken, Moving Consultants. Learn a new industry and grow your skills in this fast-paced phone environment. You must have excellent communication; verbal, written, and strong grammar skills. The ideal Candidate will be friendly, responsible, professionals with a desire to grow with our locally owned company. Sales experience is preferred, but not required. Onsite training will be provided.

Responsibilities

• Answer incoming calls/ emails/ messages from new and current Clients

• Respond in a timely manner to incoming requests

• Verify and input accurate Client Move information into CRM

• Provide real time estimates using scripts

• Call/ email/ message Clients using the TME Sales Journey Model

• Assist new and current Clients with questions, rescheduling, and concerns

• Document all communication with Clients in the CRM

• Report to the Manager any challenging scenarios and potential issues

• Other related responsibilities may be assigned

Job-Requirements

• Self-motivated, energetic, organized, trainable and reliable.

• Ability to follow instructions while following your own critical thinking when needed.

• CRM data entry and funnel management

• Ability to build productive business professional partnerships.

• Fluent English speaker

• Tech savvy

• Prioritizing, time management, and organizational skills

• Previous phone Sales and/ or Customer Service experience a plus, but not required.

• Full time position; flexible scheduling. 8AM to 5PM shifts

What we offer

• Friendly, collaborative environment with an emphasis on training and coaching

• Free unlimited Coffee

• Fitness area

• On-site parking

• Base Rate plus fast growth

• Bi-weekly direct deposits

• Ability to grow into a lead or management role

How to Apply

• Be sure to review all Job Requirements above

• For a faster response, please include your personal email

16-18.50 DOE

Skills

Office/ Admin

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