About this role
The job description is as follows:
Answer company phone
Convert new leads coming into the office
Manage and develop assigned accounts by marketing and developing referral source
Assess questions or requests; handle situation or delegate to proper person
Client and caregiver scheduling
Finding and recruiting reliable and compassionate caregivers
Perform routine visits to clients and caregivers in the home and insure care plan is being followed
Assess caregiver performance and make recommendations
Communicate with social workers, discharge planners, and client's family regarding schedule and care details and case challenges
Input data into client management software
Assign caregivers and start cases with client, caregiver, and family and help establish care plan
Answer company emergency line during off business hours handle emergency situations that arise. 5- 10 days per month depending on case load
Willingness to be trained to handle client care if replacement cannot be found
Qualifications:
-Ideal individual with have a background in sales and administrative assistance with strong attention to detail.
-Great Communication skills, comfortable interacting with clients and creating solutions to problems
-Self starter able to work independently
-Computer skills, must be comfortable with technology
- Possess your own computer and have access to reliable high speed internet service
- ***Must live in the East valley
All your information will be kept confidential according to EEO guidelines.