About this role
Our team is GROWING!!! We have a fabulous new opportunity to join the PowerPay team!
Local candidates: position currently allows for partial remote work (3 days in office / 2 days from home)
Non-local candidates: remote work is available
PowerPay, a fast-growing financial technology company, is seeking a Collections Specialist to assist our growing team. We’re looking for a motivated individual who is willing to jump into the organization and start contributing. We are looking for individuals who have the desire to win, a tenacious appetite to be number one, and enjoy an independent and collaborative work environment. PowerPay offers a great working environment (state of the art technology, spacious up to date office, full stocked kitchen, gym, fun areas) and did we mention an awesome team of co-workers?
Successful candidates will be a hard-working driven individual that will be able to assist the servicing team in customer payments, collections, and review applicant credit reports.
Responsibilities:
Service an assigned portfolio of accounts in a delinquent payment status
Assist charge-off and collection accounts for homeowners who need payment for loan approval
Monitor all standard collection procedures according to PowerPay’s policy to minimize loan delinquencies.
Communicate with customers for collections purposes through outbound calls, email, text, and chat
Review customer invoices for accuracy
Willing to help out with other back-end responsibilities and special projects as needed
Must be proficient in conversing with spainish speaking clients
Bachelor’s Degree preferred
1 to 2 years’ collections experience preferred
Ability to read credit reports preferred
Experience working with Google Drive and Microsoft Office products
Strong analytical and negotiating skills
Demonstrates effective listening skills
Benefits of working with PowerPay
Team-centric company cultureGrowth OpportunitiesAll your information will be kept confidential according to EEO guidelines.