About this role
To be main contact point of contact for any technical issues;Installation, administration and troubleshooting of desktops, laptops and servers running Windows OS and Linux;Installation of professional studio equipment: cameras, lighting and audio;Troubleshoot hardware and resolve technical issues with OS, MS Office, e-mail, network, etc.;Full Windows OS setup, including drivers, BIOS and other related software;24/7 monitoring of healthy functioning of all systems. Previous proven experience in the delivery of IT support services;Outstanding customer service skills with a positive outlook;Good English knowledge (at least B2 level); Our company operates in an international environment, so knowledge of the English language is essential for effective cooperation with colleagues and successful performance of work tasks;Good Windows OS skills - diagnosing network issues, installations, config and remote support, DHCP, DNS, Active Directory, MS Office 365;Networking knowledge is an advantage;Strong experience of problem solving, troubleshooting and fault-finding software applications issues;Excellent documentation and knowledge sharing skills;Able to translate technology into simple terms;Flexibility to work in shifts is required, including night shifts and overtime, when needed. Work in international and fast-growing company;Extra paid vacation day for volunteering work;Career growth possibilities;Opportunity to participate in learning and development activities paid by company to rise qualification;Gifts on holidays;Health insurance;Friendly colleagues and cool corporate events.