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Coordinator, Corporate Investigations @ Pilot Company

Knoxville, Tennessee, USOnsiteFull-timeJob reference 38124
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About this role

The Corporate Investigations Coordinator provides administrative and operational support for the Corporate Investigations Team (CIT). This Knoxville, TN Onsite position serves as a key point of coordination for investigation intake, case assignment and management, documentation administration, and communication with Legal, Human Resources, and other business partners.

The ideal candidate is highly organized, detail-oriented, able to manage confidential information, and committed to delivering exceptional service to team members and stakeholders.

Essential Duties and Responsibilities

Provide administrative support to the CITCreate, assign, and track cases for multiple departmentsMonitor and manage multiple team email inboxesCreate and maintain cases within the Navex case management systemRespond to inquiries and provide timely, professional communicationConduct initial case triage, gathering relevant information through phone calls, emails, and documentation reviewCoordinate with specialists and business partners to support timely resolution of team members and guest concernsMaintain internal team alignment records and communicate updates to external vendors as neededAssist with planning and coordinating new hire orientation, annual team meetings, and other departmental eventsCompile and organize documentation requests related to employee relations matters, EEOC inquiries, Department of Labor requests, litigation holds, and other investigation-related mattersArrange travel, conference, and meeting logistics for team membersSupport a culture of integrity, professionalism, and outstanding servicePerform other duties as assigned We are seeking applicants with a local presence in Knoxville, TN or the surrounding communities.High school diploma or equivalent requiredMinimum one year of experience in an administrative, office support, legal support, human resources, or related environment preferredProficiency with Microsoft Office applicationsStrong written and verbal communication skillsExcellent organizational, time management, and multitasking abilitiesAbility to handle highly confidential and sensitive information with discretionThis position requires candidates to be legally authorized to work in the United States without employer sponsorshipPreferred Qualifications

Associate degree or bachelor’s degree preferredExperience working with case management systemsExperience coordinating meetings, travel, and department events Nation-wide Medical Plan/Dental/Vision

401(k) and Flexible Spending Accounts

Employee Fuel Discount

Adoption Assistance

Tuition Reimbursement

Onsite Gym and Cafeteria

Weekly Pay

All your information will be kept confidential according to EEO guidelines

Skills

Human Resources (HR)Human ResourcesEntry LevelRetail

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