About this role
We are looking for a confident, enthusiastic, outgoing, dependable automotive service advisor. We are willing to train the individual with the right talents, especially a positive attitude. Daily duties include, answering phone, greeting customers, obtaining demographic information, documenting customer concerns, developing estimates, communicating issues, repairs, close tickets an process payments. Customer service is our number one priority here, providing frequent and accurate communication with our customer is essential.
Ability to work in a fast-paced work environmentHighly organized and detail-oriented, with the ability to mentor others in a manner that ensures efficiencyExcellent verbal and written communicationAbility to develop professional relationships with customers and team membersProven track record of exceeding business objectivesAbility to work efficiently both individually and as part of a teamSolid knowledge of basic OSHA lawsProcure and receive parts for work ordersProvide our customers with the information they need to make an informed decision All your information will be kept confidential according to EEO guidelines.