About this role
Your role as a Team Leader could include (but are not limited to):
Complete and Record support visits for our Care Professionals, new and existing.Complete Care Professional care certificate and observations to required standardsMeet required Care Professional competency assessmentsComplete Daily Audits of Visit Notes on our company systemsParticipate in on call services one weekend in fourRegular meetings with Care Manager (Head of People) to prioritise workloadEnsure Confidentiality and GDPR policies are adhered to and escalate concernsWork towards QCF level 2/3Care Professional Support
Meet new Care Professionals at TrainingBrief / Support new Care Professionals regarding Client Care Plans & NeedsIntroduce new Care Professionals to ClientsShadow and support Care ProfessionalsClient Support
Develop positive relationships with all Clients when supporting Care ProfessionalsDeliver Ad Hoc care, sometimes including out of hours, as required by the businessIn the field:
At the visit - establish are they providing Outstanding care?Always compliment and provide positive encouragement to staff where possibleIs the care Safe, Caring, Responsive, Effective and Well organized?Is the Care Professional satisfied with their role?Incentives:
£150 for each new Care Professional you introduce through networking following trainingDiscretionary bonus in line with Outstanding compliance and performance against overall business planSalary Review at Key Milestones or as responsibilities increase