About this role
Key responsibilities will include
Providing strong leadership and management to support excellence in the operational day-to-day, management of the service through promoting trust, cooperation, and high levels of performance by all staffEnsuring continued compliance at the highest level in all regulatory and legislative standards, maintaining our ‘Outstanding’ service delivery for our clients.Continuous improvement of our service delivery to ensure the most innovative, effective, and efficient solutions are delivered for our clients.Accountability for maintaining and ensuring consistent adherence to all Quality assurance systems and processors and current company policy and procedures.Effective management of all incidents and complaints in a timely mannerExcellent commercial awareness in a fast-moving care environment, you will have an integral role in developing and growing the business.The Registered Care Manager will be Supported by the Directors for strategic guidance but will be expected to drive forward the growth, innovation, and ambitions of the company.Be an ambassador for our brand, values, and ethos.Recruitment of high-quality Care Professionals and Key player staff, in line with our culture and ethos of delivering consistently ‘high quality care’ and creating a team that has a drive and passion to succeed with the company’s vision.Ensure the provision of training meets the needs of the people, clients, and the organizationEnsure that Care Professionals schedules are fully maintained to ensure continuous service delivery. Oversee and participate when required in the provision of ‘on call’ services to staff and clients. The right candidate must have
Minimum of 2 years Management experience, preferrable in domiciliary care, but not essential.An understanding of the current legal responsibilities and standards of the service, including the Care Act 2014 and the CQC Fundamental Standards.An excellent understanding of delivering person-centred services.NVQ/QCF Level 5 or higher Excellent Commercial Awareness Excellent business skills Strong organisational skills Good working knowledge of IT back-office Systems with experience of Microsoft Office, working with databases and virtual communication platforms with the ability to learn and adopt new technologies where appropriate. Benefits
Highly competitive salaryAnnual bonus scheme20 Days holiday & 8 Bank holidaysPension schemeEmployee Assistive ProgramThe successful candidate's offer of employment is subject to a satisfactory enhanced DBS check and references.
If you require any further information about this role, please contact the office on 01695-589071 to speak with Gail Godson, Registered Manager/Director.