About this role
This is an exciting opportunity for a highly skilled, experienced and motivated Registered Care Manager or someone with a strong care background and a passion for high quality care to join our established care team based in Belfast
At Home Instead Belfast, we’ve built a strong reputation for compassionate, personalised care. Now, we’re looking for an experienced Registered Care Manager to lead our team, maintain high standards, and help grow our established service. In this varied and challenging role, you will be involved in:
Working closely with the Director to coordinate the growth and development of a high quality private domiciliary care service for older people in the local areaNetworking in the local community to raise awareness of the servicePromoting the highest standards of care and serviceRecruiting and training Care Professionals alongside our Recruiter and TrainerConverting new client enquiries and coordinating staffing rotas with our SchedulerConducting Care Consultations to create a Care plan and conducting risk assessments ensuring compliance to relevant legal and regulatory requirementsManaging a team, making sure that exceptional service is delivered to our clients and workloads are managed accordinglyEnsuring successful operation of quality control systems and performing quality assurance visits for clientsContinually reviewing and improving our processes to ensure the most effective and efficient service is always being deliveredEffectively managing complaints and incidents, carrying out investigations relating to the quality of the service and using those findings to initiate improvementsBe flexible to meet the demands of the business including participating in an on-call rota.Promoting a positive culture in line with the Home Instead ethos and values.What We’re Looking For
To be successful in this role, you will need to demonstrate:
A minimum of 3+ years' experience in a Registered Manager role within domiciliary/home careA proven track record of growing and developing a domiciliary care serviceStrong knowledge of RQIA regulations, safeguarding, and care quality frameworksLeadership excellence: the ability to inspire, mentor, and empower teamsOutstanding communication and organisational skillsA Level 5 Diploma in Leadership for Health and Social Care (or equivalent), or currently working towards itA full UK driving licence and access to your own transportDue to the need to support the On-Call function, which may require you to support team members out in the field in emergency situations.What We Offer
Competitive salary: £35,000 DOE per annumOpportunity to lead a successful, established franchise with growth potentialSupport from an experienced senior leadership team and the wider Home Instead networkWe encourage applications from all sections of the community as we want to reflect the neighbourhoods in which we work. Home Instead is committed to safeguarding and promoting the welfare of adults and expects all staff to share this commitment. This role is subject to AccessNI for an enhanced check
Ongoing professional development and training opportunitiesA warm, supportive, and values-led working environmentThe chance to truly make a difference in people’s lives If you have a passion for caring and the motivation to help us achieve our ambitions, we would love to hear from you.
We encourage applications from all sections of the community as we want to reflect the neighbourhoods in which we work. Home Instead is committed to safeguarding and promoting the welfare of adults and expects all staff to share this commitment. This role is subject to DBS enhanced disclosure.