About this role
As our Workforce Planning & Care Coordinator, you will play a key role in ensuring care packages are delivered safely, efficiently, and consistently. You will manage complex staff rotas, maximise workforce capacity, and support the delivery of high-quality care services across the community.
Key Tasks
Develop and maintain effective staff rotas and schedules.Match carers to client needs, preferences, and locations.Monitor workforce capacity and proactively manage service demand.Coordinate new care package implementations and adjustments.Liaise with care staff, clients, families, and healthcare professionals.Ensure all care visits are appropriately staffed and covered.Respond efficiently to last-minute changes, emergencies, and absences.Maintain accurate records within care management systems.Support recruitment, onboarding, and workforce planning activities.Contribute to service performance targets, quality standards, and regulatory compliance.Ideal Candidate
Essential:
A valid Category B driving license is a genuine occupational requirement for this role due to the need to travel between remote sites where public transport is unavailable.Willing to complete an Enhanced DBSDevelop and maintain effective staff rotas and schedules.Match carers to client needs, preferences, and locations.Monitor workforce capacity and proactively manage service demand.Coordinate new care package implementations and adjustments.Liaise with care staff, clients, families, and healthcare professionals.Ensure all care visits are appropriately staffed and covered.Respond efficiently to last-minute changes, emergencies, and absences.Maintain accurate records within care management systems.Support recruitment, onboarding, and workforce planning activities.Contribute to service performance targets, quality standards, and regulatory compliance.Carry out on call duties
Desirable:
Level 4 English and IT literateA desire to genuinely help other people and make a differenceResilient, reliable, proactive with a can-do attitudeKnowledge of workforce planning methodologies.Experience managing large geographical care rounds.NVQ Level 2 in Health & Social Care or equivalent.Experience supporting a growing care service. What happens next?
As soon as you apply, one of our friendly recruitment team will be in touch with you within 24-48 hoursWe will arrange an interview with youIf you’re successful, you can be working with us ASAPCongratulations! You’ll then be part of our fantastic care team here at Home Instead
Apply now to start your care journey with us