About this role
Join an Outstanding care business and help grow something exceptional
Home Instead Exeter & East Devon is looking for an ambitious and experienced Live-in Care Manager to lead, develop and grow our live-in care service.
This is a fantastic opportunity for someone who combines a real passion for outstanding care with the confidence, energy and commercial drive to build relationships, generate opportunities and grow a successful live-in service.
You will take ownership of the live-in journey from enquiry through to consultation, matching, care delivery and reviews, while developing the referral relationships and Care Professional pipeline needed to grow the service.
What you’ll be doing
Growing our live-in care client base across Exeter and East Devon
Building strong referral relationships with hospitals, GPs, occupational therapists, solicitors, care homes and community organisations
Developing and converting a strong pipeline of new live-in care opportunities
Conducting client consultations, reviews and quality assurance visits
Creating and maintaining high-quality person-centred care plans
Recruiting, supporting and retaining excellent live-in Care Professionals
Carefully matching clients and Care Professionals
Overseeing live-in scheduling and continuity of care
Working closely with our Registered Manager, Scheduling and Recruitment teams
Monitoring growth, revenue and conversion against agreed targets
Maintaining excellent quality, compliance and client experience
Participating in the on-call rota as required
Who we’re looking for
You may already work in live-in care, home care, care management or a client-facing care role.
We are particularly interested in someone who:
Has experience within the care sector, ideally including live-in care
Holds a Level 3 Health & Social Care qualification or equivalent
Understands care planning, medication, quality and compliance
Is confident building relationships with clients, families and professionals
Enjoys networking and developing new opportunities
Is commercially aware and comfortable working towards growth targets
Is organised, self-motivated and resilient
Has a genuine passion for helping people remain independent in their own homes
Why join us?
Home Instead Exeter & East Devon is an Outstanding care business with an exceptional reputation for high-quality, person-centred care.
We are looking for someone who wants more than simply managing an existing service. This is an opportunity to take real ownership of live-in care, develop new relationships, grow the client base and help shape the future of the service.
If you are an experienced care professional who wants the opportunity to build, grow and lead something special, we would love to hear from you.
Apply today and tell us why you would be the right person to lead the next chapter of our live-in care service.
What we offer
- Paid mileage and travel allowance
- Pension, wellbeing support, training & development pathway
- Ongoing training and development within a CQC Outstanding-rated organisation
- Phone allowance
- Paid day off on your birthday
If you have a passion for caring and the motivation to help us achieve our ambitions, we would love to hear from you.
We encourage applications from all sections of the community as we want to reflect the neighbourhoods in which we work. Home Instead is committed to safeguarding and promoting the welfare of adults and expects all staff to share this commitment. This role is subject to DBS enhanced disclosure.
Please apply to this role or call 01395 200600 or email [email protected] for more information.