About this role
Welcome to H&M Logistics
Within H&M, our Logistics network ensures a seamless, flexible, and swift distribution process, by delivering products to our stores and online customers, every single day. Working as part of a demand-driven, efficient, circular supply chain, our dynamic logistics teams are consciously committed to and guided by our values. We work with scalable and innovative technical solutions, with our customer in mind. We don’t just go with the flow- we manage it, together with our service-focused, competent, motivated teams around the world.
Simply put, our Logistics function ensures the right product arrives at the right place, at the right time, with the right quality and at the right cost within all channels– with the least possible impact on the environment.
WHAT YOU’LL DO
We’re looking for a Warehouse Contract Manager to take ownership of contract and vendor management for our warehouse operations across the continent. In this role, you’ll ensure our contracts are optimized, compliant, and aligned with both global strategies and local business needs.
You’ll work closely with teams across regions to drive consistency, improve supplier performance, and continuously strengthen how we manage our warehouse partnerships — always with a focus on long-term value, transparency, and sustainability.
Key Responsibilities:
Own contract and vendor management for warehouse-related suppliers across the continentManage the full contract lifecycle, including proactive planning of renewals and terminationsEnsure all commercial activities meet legal, regulatory, and internal policy requirementsFollow up on supplier performance through structured vendor management and KPI trackingDrive alignment between continent and global commercial strategies, contributing to category directionMaintain accurate contract data to support benchmarking and continuous improvementAnalyze contracts (cost, quality, risk, performance) and initiate actions to improve outcomesLead standardization of contracts, SLAs, and rate cards together with key stakeholdersManage contract amendments, ensuring proper documentation and governance processes are followedSupport and guide local teams in contract and vendor management, acting as an escalation point when neededProvide training and share best practices across teamsStay closely connected to operational performance, risks, and key KPIs across the logistics networkIdentify opportunities to improve sustainability from social, environmental, and economic perspectivesWHO YOU ARE
We are looking for people with…
Experienced in contract and vendor management within logistics or supply chain environmentsComfortable collaborating across global, regional, and local teams with different perspectives and prioritiesStrong understanding of supplier performance, compliance, and sustainability requirementsAnalytical and business-driven, with a focus on creating value and improving performanceStructured and organized, with the ability to prioritize and manage multiple tasks effectivelyConfident in preparing and communicating insights, recommendations, and decisionsStrategic thinker with a good understanding of logistics operations and supply chain processesPragmatic and solution-oriented, balancing long-term strategy with quick winsJOIN US
This is a fulltime position, based at our office in Shanghai, China. Apply by sending in your CV in English as soon as possible but latest by 30th June. This role will be reporting to Warehouse Commercial Manager (APAC).
WHY YOU’LL LOVE WORKING HERE
At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe.
All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, H&M HOME, & Other Stories, ARKET, Afound In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are.
Take the next step in your career together with us. The journey starts here.
*We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application.
WHO WE ARE
H&M is part of H&M Group which is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.
We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.