About this role
The Senior Manager Presales will lead and manage CNS’s pre-sales function in Dubai , driving solution design, technical bid management, and proposal excellence across all business lines.
This role is responsible for translating customer requirements into winning, value-driven technology solutions supporting revenue growth, strategic account development, and customer success.
The ideal candidate is a solution-oriented technology leader with strong experience in IT infrastructure, cybersecurity, cloud, and digital transformation within the UAE enterprise market.
Key Responsibilities
1. Strategic Pre-Sales Leadership
Lead the pre-sales team across solution domains (Infrastructure, Cloud, Cybersecurity, Digital, Managed Services, and Applications).
Partner with Sales Heads and Account Managers to qualify opportunities and design winning solution strategies.
Drive technical win strategies in alignment with CNS’s portfolio and vendor ecosystem.
Represent pre-sales in management reviews, forecasts, and strategic planning sessions.
2. Solution Design & Bid Management
Oversee the development of comprehensive technical and commercial proposals, RFP responses, and solution architectures.
Ensure alignment of proposals with customer needs, compliance requirements, and CNS’s delivery capabilities.
Work with delivery teams to validate solution feasibility and cost estimation.
Maintain quality control and consistency in all bid submissions.
3. Stakeholder & Customer Engagement
Act as a trusted advisor to key clients and government stakeholders in Abu Dhabi.
Lead technical presentations, workshops, and demos for strategic opportunities.
Collaborate with internal teams (Sales, Delivery, Procurement, Finance) for seamless proposal execution.
4. Team Management & Capability Building
Manage and mentor a high-performing pre-sales team of solution architects and specialists.
Drive continuous learning and certification across vendor technologies (Cisco, Microsoft, Palo Alto, Dell, Huawei, etc.).
Introduce standard processes, templates, and tools for efficient proposal and cost modeling.
Foster collaboration between pre-sales and delivery units to ensure seamless handover post-sales.
5. Market & Technology Insights
Monitor market trends, competitor offerings, and emerging technologies to strengthen CNS’s solution positioning.
Liaise with principal vendors and partners to enhance CNS’s technical and commercial advantage.
Support Go-to-Market (GTM) plans for new solutions and service lines.
Bachelor’s Degree in Computer Science, Engineering, or related field (Master’s preferred).
10–15 years of experience in IT Pre-Sales, Solutions Architecture, or Technical Sales.
Minimum 5 years in a leadership role within a system integrator or technology solutions provider in the UAE.
Strong understanding of CNS’s key solution pillars:
IT Infrastructure & Data Center
Cybersecurity
Cloud & Digital Transformation
Managed Services
Enterprise Applications / Smart Solutions
Proven track record of managing complex bids and pre-sales teams across multi-domain solutions.
Excellent communication, presentation, and negotiation skills.
Vendor certifications (e.g., Cisco, Microsoft, VMware, AWS, or equivalent) are an advantage.
Compliance with policies and procedures based on the ISO standards adopted by CNS.