About this role
The Blue Box. Tiffany & Co. have defined luxury-style, the exemplary innovators renowned for the world’s most exquisite designs. From our designs to our people, we dare to push the boundaries of what is possible – what in our imaginations could possibly exist within the Blue Box? It's this ingenuity and creativity that has made Tiffany & Co. the world’s most recognizable luxury brand. Are you passionate about driving digital growth and online customer experiences? Do you thrive in a data-driven environment where performance media, analytics, and strategic execution come together? Are you looking for an opportunity to further your career within digital marketing at a world-leading luxury brand? An opportunity has arisen for an experienced eCommerce Specialist to join our Omnichannel team in Sydney, CBD. As an eCommerce Specialist, you will:
• Manage Paid Search and Paid Social budgets to maximize visibility and return on ad spend. • Develop affiliate strategies and referral marketing to drive traffic from new customer sources. • Review performance of traffic-driving digital channels with Google, Communications, and agency teams. • Optimize website content and visual merchandising following global guidelines and local moments. • Manage local EDM creation, audience targeting, and campaign execution for Australia and New Zealand. • Optimize category and product grids (sorting, curation, and hygiene) to improve discoverability and conversion. • Coordinate product badges, align on-site assortment with campaign priorities, and report on performance metrics. • Coordinate day-to-day site content updates, localization QA, and global content author briefings. • Execute A/B testing campaigns, customer journey optimization, and personalization strategies. • Contribute to the omnichannel roadmap, mobile redesign, and site feature evolutions on Tiffany.com. • Collaborate with global teams and stakeholders to prioritize digital projects and research industry best practices. To be successful in this role, you will:
• Minimum of 3-5 years of experience in performance digital media. • Deep hands-on experience working with Google Ads, Affiliates and other search platforms is essential. • Good understanding of omni-channel customer management across website, and in store. • Experience supporting e-merchandising activities (product grids, category maintenance, on-site discovery improvements). • Experience with project management tools (e.g., Jira, Asana, Trello or similar). • Hands-on familiarity with content management systems and authoring tools (e.g., Adobe Experience Manager (AEM)). • Commercial mindset and team contributor • Comfortable working in a fast-paced environment with multiple stakeholders and shifting priorities. • Strong communication and collaboration skills; able to coordinate across regional and local teams. Why Tiffany?
• Generous salary, employee merchandise benefits and milestone gifts.
• High performing, caring, fun and dynamic team. • Culture focused on collaboration, innovation, wellbeing and growth. • Endless career opportunities with the world's largest luxury group - LVMH! • Never-ending training and individual up-skilling opportunities. • Great mentoring from highly experienced management team. • Global opportunities for networking and cross-collaboration. • Wellbeing and Charitable Giving/Volunteering Program. • A vibrant, positive and socially connected team environment.