About this role
• Bachelor's Degree • Minimum 4+ years working experiences in Payment Operations • Experience in handling cross border Payments including expert level knowledge of MT 100 series, MT 200 series and MT 700 series is a must. • Strong communication skills and interpersonal skills • Proficiency in MS Office (Word and Excel) • Attentive to details, strong analytical skills and interpersonal skills • Able to work under pressure, excellent organizational skills and good team player. • Willingness to work in night shifts
• Process and validate MT 100, MT 200, and MT 700 series messages for cross-border payments. • Ensure timely and accurate payment processing, adhering to internal and external regulations. • Provide excellent customer service and support to clients, addressing their payment-related inquiries and concerns. • Monitor and analyze payment transactions, identifying any discrepancies or potential risks. • Collaborate with the team to optimize payment processes and enhance overall operational efficiency. • Stay updated with industry trends and best practices in payment operations, suggesting improvements when necessary. • Maintain a high level of data integrity and confidentiality, ensuring compliance with data protection regulations. • Work closely with the operations team to resolve any payment-related issues or escalations. • Prepare and maintain accurate payment-related reports and documentation as required. • Assist in training and mentoring junior team members, sharing knowledge and expertise.
• Bachelor's Degree in a relevant field, such as Finance, Business, or a related discipline. • Minimum of 4 years of working experience in payment operations, with a strong focus on cross-border payments. • Expert-level knowledge of MT 100, MT 200, and MT 700 series messages and their applications. • Strong communication and interpersonal skills, with the ability to interact effectively with clients and colleagues. • Proficiency in MS Office, particularly Word and Excel, for creating reports and analyzing data. • Attention to detail, with strong analytical skills to identify and resolve payment-related issues. • Ability to work under pressure and manage multiple tasks simultaneously, ensuring timely delivery. • Excellent organizational skills and a proactive approach to work, taking initiative when needed. • Willingness to work in night shifts to support global payment operations. • A team player with a collaborative mindset, contributing to a positive work environment.