About this role
Optical Associate, Non-Licensed Bring your experience to work for you where people love to shop! Boscov’s is a chain of full-service department stores serving the total family needs of our customers. For over 100 years, Boscov’s has been known for its great values and famous brands, and for offering a broad selection of quality merchandise in its stores and online. We are looking for an Optical Associate to join our Optical team. As part of a fast-paced, dynamic team, you will advise and assist customers with various types of lenses and spectacle frames for both adults and children. If you are looking for a great opportunity to pursue a rewarding career with a company known for quality and big savings, apply today!
Job Responsibilities
• Verify prescription orders for accuracy by comparing system entries to the prescribing doctor's original prescription and maintain organized order files using established store procedures. • Deliver exceptional customer service in person and by phone by assisting customers, explaining products and services, and creating a welcoming, professional experience. • Ensure appropriate frame selection for prescription requirements, verify prescriptions using a lensometer, update order status throughout the fulfillment process, notify customers when orders are ready, and process all sales and payment transactions. • Maintain strict compliance with all company policies, confidentiality standards, and HIPAA regulations to safeguard customer information. • Support daily store operations by assisting the Optical Manager with opening and closing procedures, cash reconciliation, and maintaining accurate point-of-sale transactions. • Foster positive working relationships with Boscov's store leadership and associates to promote a collaborative customer-focused environment. • Maintain a clean, organized, and professional optical department that supports an exceptional customer experience. Job Requirements
• 1 year of optical experience • 1 year of experience working in a retail store • High school diploma or GED equivalent • Prior sales experience, preferred • Exceptional communication and interpersonal skills • Strong customer service skills • Must have the ability to prioritize • Ability to work as a team member • Must have a strong sense of fashion and trends • Position is active and includes moving about throughout department during the shift Benefits At Boscov’s, we value our employees, and that’s why we provide a competitive compensation and benefits package. As a Full-Time member of our team, you will be eligible to receive:
• Comprehensive benefits package, including medical/dental/vision • Short term disability/ Long term disability- voluntary • Life Insurance (company paid) • 401(k) w/ company match • Weekly Pay • Paid vacation • Liberal employee discount Work where people love to shop! Equal Opportunity Employer #OPT