About this role
Job summary
The main purpose of this vacancy will be to provide secretarial office duties such as transcribing medical correspondence, audio typing, to undertake mail and filing duties, retrieving patients medical notes, scheduling of theatre cases on TOMS system, deal with patients, relatives, carers and external partners on a regular day to day basis.It would be an advantage if the post holder was familiar with the NHS information systems and in particular WPAS (Myrddin) & TOMS and they will need to have an understanding of the principles of Referral to Treatment. They will need to have a sound knowledge of a range of Microsoft office packages.An understanding of patient care and meeting the needs of the general public is essential for this position, therefore an excellent telephone and communication manner will need to be demonstrated.
This post is fixed term/secondment for 12 months due to service needs. Anyone wishing to apply for the post as a secondment must seek approval from their Line Manager before applying.
Main duties of the job
The post holder will be required to perform the full range of duties outlined in this Job Description
The principal accountabilities of this post are:
Plan own day to day tasks and duties.
Undertake routine typing and audio typing of clinical correspondence.
Update pathways in line with RTT guidelines.
Manage Consultant's diaries.
Prioritise results, organise clinical activity and patient admissions.
Liaise with patients, General Practitioners and other Health Boards/Trusts to arrange ongoing treatment and care.
They will maintain waiting lists in adherence with University Health Board (UHB) policy and guidance, deal with patients, relatives, carers and external partners on a regular day to day basis using tact and diplomacy.
The post holder will be required to demonstrate excellent typing/keyboard, communication, organisational, clerical and IT skills. They need to be able to work on their own initiative and to work well as a team member. They will work as part of a multi-disciplined team with colleagues from across the organisation and external support services.
About us
Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13,500 staff, our health board is one of Wales's largest employers.
Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community care facilities.
CTM's location offers the best of South Wales, just 20 minutes from Cardiff's vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline at Ogmore. Whether you enjoy lively urban amenities, peaceful countryside, or seaside escapes, our location makes an ideal setting for both work and personal life.
Our CTM 2030 Strategy--Our Health, Our Future--focuses on uniting our region around shared health and wellbeing goals. Our values guide us daily:
o We listen, learn, and improve
o We treat everyone with respect
o We work together as one team
CTM employees enjoy benefits including; a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development.
At CTM, you'll find a welcoming, team-oriented workplace that values diversity and compassion, where you can take pride in your work and the difference it makes.
Job description Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Welsh Skills Desirable: This post is advertised as Welsh Desirable. This doesnt mean essential; whilst the candidate doesn't need to have skills in Welsh, we'll consider it an advantage when short-listing and selecting candidates. This isnt fluency, just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means basic conversations with patients about their everyday health. For more information, see Welsh Language Guidance in the documents right at the bottom.
Person Specification
Qualifications Essential
RSA/OCR Level III or equivalent level of knowledge, skills and experience. Good standard of education
Desirable
ECDL (European Computer Driving Licence) or similar qualification. Medical Secretary qualification eg. AMSPAR.
Experience Essential
Previous experience in a secretarial role. Experience of working in a busy environment.
Aptitude and Ablities Essential
Excellent keyboard and audio typing skills. Excellent communication and telephone skills. Able to deal with patients and relatives in a sympathetic manner. Excellent organisational and time management skills.
Desirable
Setting up office systems and the ability to take shorthand. Welsh Language Speaking/Listening Skills at Level 3 or above
Values Essential
Must be a team player but with the ability to work on own initiative. Reliable and flexible to meet service needs. Must be able to undertake duties of the post as advertised.
Knowledge Essential
Comprehensive knowledge of medical/surgical terminology. Knowledge of the Welsh PAS (Myrddin) system
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Cwm Taf Morgannwg University Health Board
Address Royal Glamorgan Hospital
Ynysmaerdy
Ynysmaerdy
CF72 8XR
United Kingdom
Employer's website https://joinctm.wales/ (Opens in a new tab)