About this role
Job summary
We are seeking a motivated and organised Resourcing Administrator to join our busy Temporary Staffing Team. In this role, you will support the administration of the Trust's bank and agency workforce, ensuring onboarding and compliance processes are completed accurately and in line with NHS standards.
You will manage enquiries via email and telephone, provide ongoing support to bank workers, process payroll notifications and amendments, and assist the wider team with day-to-day resourcing activities. The successful candidate will have excellent organisational and communication skills, strong attention to detail, and the ability to work effectively in a fast-paced environment.
Main duties of the job
o use the E-rostering booking system, to maintain the agency database: this will involve collating information and inputting it onto the database, working with the Temporary Staffing Team to ensure shifts are filled where possible.
2. To support the collection of information required for the Trust's weekly NHS England return.
3. To communicate with all grades of staff, managers and directors as necessary, using tact and discretion to ensure that policies surrounding the engagement of temporary workers are adhered to.
4. To check agency worker registration on the relevant professional website once a CV has been received for example GMC, NMC. To raise any findings such as special conditions with the manager and Medical Director for consideration. To check all agency worker status on the HPAN alert notice website and to document this escalating any notices regarding an individual to the relevant professional lead before a booking is confirmed.
5. To be responsible for maintaining effective filing, ensuring files and all relevant information are up to date at all times and are readily available.
6. To take messages and answer routine enquiries.
About us
There's never been a more exciting time to join TeamQEH. We're working on a once in a generation opportunity to build a new state-of-the-art hospital due to open in 2031/32 and we are also carrying out on one of the biggest pieces of digital transformation work we've ever undertaken.
Our new electronic patient record (EPR) will replace paper-based patient records from 2026 and will lead to better, safer, joined-up care at The Queen Elizabeth Hospital and beyond.
At The QEH we provide a comprehensive range of specialist, acute, obstetrics and community-based services to around 331,000 people across west and north Norfolk, North Cambs and South Lincs.
We are an ambitious organisation that upholds our values of kindness, wellness and fairness. We strive for continuous quality improvement, recently demonstrated in our 2024 CQC maternity inspection rating our services as 'Good', and we are proud to be a place to learn and grow through recognised learning and apprenticeships.
We recognise and reward our 4,000 staff and volunteers, priding ourselves on a community atmosphere and positive team spirit. We have approx. 530 beds across 33 wards and have newly built education and training facilities, a range of modern award-winning centres alongside a talented team of people ready to give you a warm welcome. We love working here and think you will too.
Job description Job responsibilities
Please refer to the attached Job Description and Person Specification for further information regarding this role.
Person Specification
Qualifications Essential
English and Maths GCSE at grade C or above (or equivalent) Minimum of NVQ level 3 or equivalent experience
Experience Essential
Experience of working in an office environment Working effectively in a team
Desirable
Working in a busy environment NHS or public sector experience
Skills, abilities, and knowledge Essential
Effective written communication skills Proficient in the use of Microsoft Office Ability to understand instructions verbally and in writing
Desirable
Knowledge of using databases/spreadsheets to update data
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name The Queen Elizabeth Hospital King's Lynn NHSFT
Address The Queen Elizabeth Hospital Kings Lynn
Gayton Road
Kings Lynn
PE304ET
United Kingdom
Employer's website https://www.qehkl.nhs.uk (Opens in a new tab)