About this role
Job summary
We are looking for a compassionate, curious, and detail-driven Data Quality Clinical Records Specialist to join our team.
This role is ideal for someone who takes pride in getting things right, enjoys solving complex data puzzles, and understands how accurate clinical information directly supports safe, high-quality patient care.
You'll play a key part in ensuring that the clinical information we hold is complete, reliable, and aligned with NHS standards. Your work will help colleagues across the Trust deliver the best possible care and you will be the person they turn to when something doesn't look quite right.
This is an indicative Band 4 post.It's available as a secondment for internal applicants, with current line manager's agreement.
Main duties of the job
What you'll be doing
Investigating complex data issues- carrying out in-depth reviews across multiple clinical systems to identify discrepancies, missing information, or data quality concerns.
Validating patient demographics- ensuring NHS numbers and demographic details are accurate, including understanding which patients are eligible for NHS numbers within the UK and Crown Estates.
Supporting clinical and operational teams- working closely with colleagues in Pathology, Radiology, Mental Health, and wider clinical services to resolve issues and improve data flows.
Improving data quality processes- helping teams understand the importance of accurate records and contributing to a culture of continuous improvement.
Merging duplicated patient records and handling complex demographic issues
What we're looking for
Previous NHS experience is essential - you'll already understand NHS systems, terminology, and the importance of accurate clinical data.
A natural investigator- someone who enjoys digging into details, spotting patterns, and asking the right questions.
Strong communication skills- able to work with a wide range of clinical and non-clinical colleagues in a supportive, collaborative way.
Confidence using multiple clinical systems and the ability to navigate complex information.
A calm, methodical approach- especially when dealing with sensitive or time-critical data.
About us
At Somerset NHS Foundation Trust, we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer:
Flexible working options to help you balance work and lifeNHS pension scheme for long-term financial securityGenerous annual leave allowance to recharge and relaxA strong focus on career development to help you grow and achieve your potentialAdditionally, you'll gain access to our Blue Light Card, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work.
We are proud to foster a diverse, skilled, and inclusive workforce, and we encourage applications from all backgrounds.
Why Somerset? Somerset offers the perfect blend of idyllic countryside, outstanding areas of natural beauty, and breathtaking coastlines, with vibrant cities like Bristol, Bath, and Exeter just a short drive away - and only two hours to London.
The region is home to excellent educational facilities, and with affordable housing compared to other parts of the country, it's a great place to build both your career and your future.
Somerset truly has it all - the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy.
Job description Job responsibilities Please see attached Job Description & Person Specification for further details of duties and responsibilities.
Person Specification
Qualifications Essential
GCSE English minimum grade C or 1-3
Desirable
Please see the attached JD
Experience Essential
Please see the attached JD
Desirable
Use of an NHS Patient Administration System MS Excel, Outlook and Teams Previous NHS Working Experience
Additional Criteria Essential
Good standard of written and Verbal English Communication Ability to assimilate verbal and written instructions Excellent attention to detail Ability to identify potential issues and escalate or seek guidance Ability to plan own workload Keyboard Skills
Desirable
Familiarity with NHS Coding or Terminology Analytical mindset
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Somerset NHS Foundation Trust
Address Deane House
Belvedere Rd
Taunton
Somerset
TA1 1HE
United Kingdom
Employer's website https://www.somersetft.nhs.uk/ (Opens in a new tab)