About this role
Job summary
Working Full time: 37.5 hours per week
The post holder will be an integral part of the Skin Cancer Team, who assists, supports and co-ordinates the pathway for patients during either the diagnostic phase or after completion of primary treatment.
We would welcome applications from people who are used to working autonomously, have a strong work ethic, a flexible approach and the ability to problem solve.
Our friendly and hardworking team are looking forward to welcoming you.
Main duties of the job
A large part of the role is providing administrative and coordination support to Patients, Families, Consultants, Cancer Nurse Specialists and other staff involved in the Cancer Pathway.
The successful applicant will ensure the efficient channelling and close co-ordination of the patient pathway ensuring robust communication between medical staff, GPs, patients, relatives, members of the public and other disciplines within the Trust and close liaison with the Community Staff and Oncology Teams.
The post holder will demonstrate excellent organisational skills, must be flexible in approach, able to exercise initiative and demonstrate a consistently high standard of professionalism, being aware of the need for confidentiality and integrity.
The post holder will have excellent communication skills and be willing to undertake on-going training and development. In addition, the post holder will be able to signpost patients and carers to the relevant sources of support and information appropriate to their needs.
About us The Trust's services are provided from three locations: o The Countess of Chester Hospital: providing 473 general and acute beds. o Ellesmere Port Hospital: providing 60 beds as a rehabilitation, intermediate and outpatient facility. o Tarporley War Memorial Hospital: a base for community services which serve the local rural population. The Countess of Chester Hospital NHS Foundation Trust employs 5,964 staff (headcount) to provide care and treatment to a population of over 400,000 people living in Chester and West Cheshire which includes Ellesmere Port and Neston as well as the Deeside area of Flintshire. The Trust works collaboratively within the wider Cheshire and Merseyside Integrated Care System. Due to its location on the border with North Wales, the Trust also works closely with the Betsi Cadwaladr University Health Board. The Trust treats patients from England and some parts of Wales. During 2024/2025, there were approximately 643,000 patient attendances (inpatient, A&E, outpatient and diagnostic) ranging from a simple outpatient appointment to major cancer surgery
Job description Job responsibilities
See Job Description for further details.
Recruitment selection processes are based on competence (see Person specification) and values. An applicant guide to help and support you through your recruitment journey can be accessed at the bottom of this page.
If you have a disability that meets the definition set out in the Equality Act 2010, and you can show that you meet the essential criteria described in the person specification for an available position, please answer YES to the question: Do you wish to be considered under the Guaranteed Interview Scheme?
Please inform the team if you have any special support needs to be considered as part of the interview and selection processes.
The trust offers a Guaranteed Interview Scheme to any armed forces community applicants who meet the essential criteria for the post.
If a DBS is required for your role, you are encouraged to enrol for the DBS Update Service. A small annual fee applies which is payable to the DBS Service.Please note applicants will be required to pay for their DBS check. Costswill be deducted from their salary over the first three months of employment.
New entrants to the NHS will commence on the minimum of the scale stated above.
Applicants requiring sponsorship may wish to determine the likelihood of obtaining sponsorship for this position by assessing themselves against the criteria on the gov.uk website - https://www.gov.uk/check-uk-visa.
The Trust will not sponsor where the starting salary does not meet immigration rules
Applicants are advised to apply early as if a large number of applications are received for this post, we reserve the right to close the vacancy prior to the advertised date.
Good luck with your application.
Person Specification
Qualifications Essential
Good General Education with GCSE English and Mathematics ECDL or equivalent experience Level 3 Health or social care qualification (e.g. NVQ or similar)
Desirable
Level 4 Health or social care qualification (e.g. foundation degree) Evidence of continued role development Basic counselling
Knowledge and Experience Essential
Relevant Health or Social Care experience Efficient in the use of Microsoft Word for Windows, Excel, Power Point, Outlook and internet. Advanced knowledge of medical terminology. Understanding of person-centred care. Experience of coaching/teaching patients and carers.
Desirable
Previous medical secretarial experience Understanding of Macmillan Cancer Support and its role across the UK. Experience co-ordinating a patient workload. Awareness of Improving Outcomes; A Strategy for Cancer and other national cancer policies Knowledge of relevant cancer treatments, interventions and terminology
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Countess of Chester Hospital NHS Foundation Trust
Address Countess of Chester Hospital
Liverpool Road
Chester
CH2 1UL
United Kingdom
Employer's website https://www.coch.nhs.uk/working-with-us.aspx (Opens in a new tab)