About this role
Job summary The Medical Staffing Administrator plays a pivotal role in ensuring the effective coordination and management of medical rotas across the Trust, supporting the delivery of safe, high-quality patient care. This is a hybrid role, with the opportunity to work flexibly from home alongside a requirement to attend the Trust's offices in Redruth for a minimum of two days per week. Working closely with doctors, operational leads, service managers and clinical teams, the post holder will maintain accurate rotas, coordinate leave and study leave requests, identify and escalate staffing gaps, and arrange appropriate cover to ensure service continuity. The role requires excellent communication skills and the ability to build effective working relationships with medical staff and managers, providing timely advice, updates and support on workforce matters. The successful candidate will be organised, proactive and able to manage competing priorities whilst delivering a responsive and professional medical staffing service in a fast-paced environment.
Main duties of the job Provide comprehensive administrative support for the coordination and management of medical staffing rotas, ensuring accurate workforce information is maintained and staffing gaps are identified and addressed in a timely manner. Liaise regularly with doctors, operational leads, service managers and clinical teams to coordinate leave, study leave, on call arrangements and locum cover, supporting the safe and effective delivery of services. Maintain workforce records, produce reports, respond to staffing queries, and communicate rota changes promptly to relevant stakeholders. Support workforce planning activities, recruitment processes and medical staffing initiatives whilst delivering a professional, responsive and customer focused service within a busy and fast paced environment.
About us
We're an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people's physical and mental health. We also provide specialist support to people with dementia or a learning disability.
We are a people organisation and people matter to us. As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.
Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.
We work in people's homes, in community clinics and bases. Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.
Approximately 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increase the numbers of people who use out services.
Job description Job responsibilities
To view a detailed job description and person specification including the main responsibilities of this role please see supporting documents.
Person Specification
Education / Qualifications and Relevant Experience Essential
5 GCSEs grades A* - C including English Language and Maths or equivalent qualifications/experience. NVQ Level 4 in administration or equivalent experience
Desirable
Appropriate entry qualification in using PC systems or equivalent experience.
Skills and aptitude Essential
Previous experience of a Medical Staffing or Human Resources environment Knowledge and understanding of the National terms and conditions for Medical staff in the NHS. Developed IT skills in Microsoft Office systems including Word and Excel Excellent communication skills, including the ability to provide and receive sensitive and contentious information whilst using tact and diplomacy.
Desirable
Previous experience of working in the NHS Previous experience of ESR
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Cornwall Partnership NHS Foundation Trust
Address Carmbourne Redruth hospital
Barncoose Terrace
Redruth
TR15 3ER
United Kingdom
Employer's website https://www.cornwallft.nhs.uk/ (Opens in a new tab)