About this role
Job summary
Are you an experienced and inspiring senior midwifery leader with a passion for urgent maternity care?
We are seeking a Maternity Triage Matron to provide strategic, professional and operational leadership for maternity triage services across York and Scarborough. This role will ensure safe, responsive and high-quality care for women and families accessing urgent maternity services.
As a key member of the senior maternity leadership team, you will lead 24-hour telephone and face-to-face triage services, overseeing urgent antenatal and postnatal assessment pathways. Working with multidisciplinary teams and partner organisations, you will support patient flow, workforce deployment, service performance and patient experience.
This is an exciting opportunity to shape the future of maternity triage through service improvement, quality initiatives and implementation of national standards. The role includes cross-site working and participation in senior maternity operational and on-call arrangements.
Following our recent CQC inspection, maternity services at both York and Scarborough were rated good across all five domains. This reflects the teams' dedication and our commitment to continually improving care.
You will join a service proud of its achievements and committed to learning, innovation and improvement. Be part of a forward-looking team that values collaboration and the voices of women, families and staff as we continue to strengthen maternity services for the future.
Main duties of the job
As the Maternity Triage Matron, you will provide visible, compassionate and inclusive leadership across maternity triage services, ensuring women and families receive safe, responsive and equitable urgent maternity care.
Key responsibilities include:
o Providing professional, clinical and operational leadership for maternity triage services across York and Scarborough.o Leading the development of triage pathways in line with national standards, evidence and local priorities.o Overseeing patient flow, capacity, demand, waiting times, workforce deployment and escalation processes.o Supporting Flow, Safety and Escalation Midwives and the wider multidisciplinary team to deliver high-quality care and a positive culture.o Leading governance, patient safety, risk management, complaints and incident investigations, ensuring learning is embedded into practice.o Using data, audit findings, patient feedback and performance metrics to drive improvement and innovation.o Working with obstetric, neonatal, emergency care, ambulance, community and regional partners to improve pathways and outcomes.o Supporting workforce planning, recruitment, retention and staff development.o Championing personalised care, safeguarding, equality, diversity and inclusion.
This is an exciting opportunity for an experienced senior midwife to influence services at a strategic level, lead improvement and make a significant difference to the quality and safety of urgent maternity care across our Trust.
About us
For more information about our Trust, please visit:
https://yorkhospitals.pagetiger.com/hdjgxd
Our benefits
We offer a range of benefits to support our staff including:
Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants 27 days holiday rising to 33 days (depending on NHS Trust service) A variety of different types of paid and unpaid leave covering emergency and planned leave Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme NHS Car Lease scheme and Cycle to Work scheme An extensive range of learning and development opportunities Discounts on restaurants, getaways, shopping, motoring, cinema and finance through a of providers For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.
Job description Job responsibilities
A full description of the role is available in the attachment: job description.
Interviews will be held on site on 6th November 2026.
Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity.
Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.
Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact: [email protected].
As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.
Armed Forces Friendly Employer
We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britain's Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.
Person Specification
Experience & Knowledge Essential
oSubstantial Band 7 leadership and management responsibility. oKnowledge and recent experience of maternity triage, urgent maternity care, and the recognition and escalation of maternal and fetal deterioration. oExperience of BSOTS or an equivalent evidence-based maternity triage system. oEvidence of compassionate, inclusive and visible leadership, including staff management, development and performance oversight.
Desirable
oLeadership experience within maternity triage, urgent maternity care or an acute assessment service. oExperience of partnership working with emergency departments, ambulance services, NHS 111, primary care or regional maternity networks. oExperience of business-case development, workforce modelling, service transformation, digital triage or co-production with service users and the Maternity and Neonatal Voices Partnership.
Qualifications Essential
oRegistered Midwife with current NMC registration. oMaster's level qualification or evidence of equivalent knowledge and experience. oEvidence of continuing professional development relevant to maternity leadership, urgent maternity care, governance and patient safety. oPractice assessor, mentorship or equivalent educational experience.
Desirable
oQuality improvement, coaching, project management or human factors qualification. oBSOTS training, instructor experience or equivalent structured-triage education.
Skills & Abilities Essential
oHighly developed leadership, negotiation, influencing and change-management skills. oAbility to manage difficult conversations, complaints and emotionally challenging situations. oAbility to oversee prioritisation, flow, escalation and business continuity.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details Employer name York and Scarborough Teaching Hospitals NHS Foundation Trust
Address Cross site York & Scarborough
Wigginton Road
York
YO31 8HE
United Kingdom
Employer's website https://www.yorkhospitals.nhs.uk (Opens in a new tab)