About this role
Job summary
We are looking for an organised, proactive and skilled PA/Management Administrator to join our administration team, providing essential support across Psychology and Occupational Therapy services.
This varied role is central to the effective day-to-day running of the service, supporting senior managers and clinical teams to deliver high-quality care. You will work in a fast-paced environment, building positive working relationships with colleagues across the Trust and helping to ensure that key operational, workforce and governance processes run smoothly.
The successful candidate will be an excellent communicator with strong organisational skills, the ability to manage competing priorities and a commitment to delivering a professional and responsive administrative service. Working as part of a wider administration team, you will play an important role in supporting service delivery and maintaining business continuity across the department.
Hours of work: Monday to Wednesday, 9.00am to 4.30pm and Thursday, 9.00am to 4.00pm (27.5 hours per week).
Main duties of the job
The post holder will provide comprehensive PA and administrative support to senior managers, including diary management, arranging and servicing meetings, preparing presentations and reports, and acting as a key point of contact for enquiries and correspondence, ensuring timely and professional responses.
The post holder will provide dedicated administrative support to the Psychology and Occupational Therapy teams, including action tracking, workforce administration, service reporting and supporting quality improvement and service development initiatives.
The post holder will maintain confidential staff records and associated documentation, supporting processes such as recruitment, appraisal, supervision and other workforce activities, ensuring records are accurate, up to date and compliant with Trust policies and information governance requirements.
The post holder will support the effective flow of information across services by managing electronic communications, maintaining information management systems, escalating urgent matters where appropriate while maintaining strict standards of confidentiality at all times.
About us
Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust. Our 4000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the 70,000 people we serve each year. We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialised services nationally. We also offer medical, nursing and psychology training and are proud of our international reputation for both research and innovation.
Our population is culturally diverse, characterised in places by high levels of deprivation which create an increasing demand for our services and a necessity for us to make sure everyone can access the help they need. We are a team of compassionate, inclusive and committed people working together to provide excellent care to support our community. If you are looking for a place to belong, where you can make a real difference to people's lives, join our team where our warm welcome is waiting for you.
Job description Job responsibilities
See job description and person specification for further details.
We highly recommend you submit your application as soon as possible, this post may close earlier than the indicated closing date if a sufficient number of applications are received.
We are unable to support applications from job seekers who require sponsorship to work the United Kingdom (UK)
Person Specification
Training and Qualifications Essential
GSCE English or above and ability to demonstrate excellent use of the English language/grammar NVQ Level III in Business Admin or equivalent Evidence of IT skills and proficient in the use of Microsoft office software.
Desirable
Evidence of proficient keyboard and digital skills.
Knowlege and Experience Essential
Senior secretarial experience in the NHS Significant experience of providing secretarial support at senior management level
Desirable
Equivalent knowledge and experience gained through previous administrative roles Support reporting requirements, monitoring action arising from meetings and maintaining and updating action trackers and documentation
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Birmingham and Solihull Mental Health NHS Foundation Trust
Address Juniper Centre
Alcester Road
Birmingham
B13 8JL
United Kingdom
Employer's website https://www.bsmhft.nhs.uk/ (Opens in a new tab)