About this role
Job summary
To act as the Administrator for General Practice Integrated Mental Health Services (GPimhs) for the Primary Care Network (Group of GP Practices in an area).
Suitable for someone whois able to co-ordinate work effectively and provide support, motivation and guidance to other team members. Suitable for someone who is passionate about providing excellent customer service.
The current Vacancy is a Full-Time (37.5 Hrs, 9am-5pm, Mon-Fri) role, Please note the post-holder will be required to work from the GP Practice/s or Hubs within the PCN and Team base.
Main duties of the job
To hold a leadership role with supporting the GPimhs/MHICS leadership team in representing administrators' views
To be a nominated champion user for the Interim Tactical Solution (ITS)/EMIS/SystmOne clinical record systems
To conduct administrator system audits for the local PCNs and provide data as required.
Provide cover for other colleagues in the admin team as required for short absences due to annual leave or sickness.
Take and transcribe a wide range of meeting minutes in an accurate and timely manner
Receive and process referrals to the relevant clinician and ITS/EMIS/SystmOne
Update case notes on patient record ITS/EMIS/SystmOne as required
Induction for staff such as onboarding new staff in electronic systems (System one, ITS/EMIS) and organizing electronic devise via SABP/ PCN digital portal
Extract data from data warehouses i.e., DART
Type up reports incorporating graphics and tables as required
Type all letters dictated or provided by the team and nearby PCNs
Book appointments on the patient record system for clinics and individual consultations
Answer telephone calls and relay any messages in a timely manner
Creating bespoke documents for the team, such as leaflets etc.
Arrange team events, as required
Monitor data quality of administrative input
About us
Surrey and Borders Partnership NHS Foundation Trust is the leading provider of health and social care services for people of all ages with mental ill-health and learning disabilities in Surrey and North East Hampshire. We also provide social care services for people with a learning disability in Croydon and ASD and ADHD assessment services in Hampshire.
We actively seek to engage people who use our services and our communities in improving the mental wellbeing of the local population. We work closely with other NHS and voluntary sector organisations who provide services and support people who use services and carers.
Surrey is a beautiful county lying just 30 minutes away from Central London and from the South Coast.
Our historic market towns and bustling districts are enveloped in wonderful countryside, and our excellent road and rail networks bring the rest of the country within easy reach.
For international travel, both Gatwick and Heathrow airports are nearby.
Please note that we reserve the right to close posts as soon as sufficient applications are received.
We look forward to receiving your application!
Job description Job responsibilities
Please check the job description & person specification document for more information on the requirements for this job.
Person Specification
Qualifications Essential
NVQ Level 4 in Business Admin or equivalent experience (4 years)
Experience Essential
4 years experience of clerical and administrative work requiring a high degree of accuracy and working in accordance with policies/procedures.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Surrey and Borders Partnership NHS Foundation Trust
Address Tandridge Hub
Church Road
Caterham
CR3 5RA
United Kingdom
Employer's website https://www.sabp.nhs.uk/working-for-us (Opens in a new tab)