About this role
Job summary
30 - 35 hours per week(Monday - Friday)
Tyntesfield Medical Group is seeking an exceptional individual to lead and support our Social Prescribing Team. This is an exciting opportunity for someone who is passionate about person-centred care, community wellbeing and making a real difference to people's lives.
As Social Prescriber Team Leader, you will play a key role in proactively identifying and supporting patients, particularly those who are frail, elderly, vulnerable or living with long-term health conditions. You will help individuals improve their health and wellbeing by connecting them with local community groups, activities, services and support networks, enabling them to take greater control of their health and live more independently.
Alongside managing your own caseload, you will provide day-to-day leadership, support and guidance to the Social Prescribing Team, helping to ensure a high-quality, responsive and compassionate service for patients across the practice.
Main duties of the job
Lead a small team of Social Prescribers. Support effective and efficient team working. Oversee day-to-dayline management and training. Offer regular feedback, annual appraisal and team meetings. Manage supervision needs. Encourage the individual professional and personal development of team members
Promote, monitor, evaluate and report on the activities of the Tyntesfield Wellbeing Team
Represent Tyntesfield Medical Group at essential local community partner gatherings
Consult other BNSSG Lead Social Prescribers for the purposes of knowledge sharing, research and improvement to patient experience
Receive and manage referrals from BNSSG health care professionals for TMG registered patients who may benefit from short-term social, emotional and practical support
Enable patients to connect with relevant and accessible Voluntary, Community and Social Enterprise (VCSE) organisations, social care or NHS services, groups or activities according to their personal needs, preferences and priorities
Maintain up-to-date knowledge of community resources available to the Woodspring community and to the TMG catchment in particular
Foster close relationships with the ultra-local and wider VCSE organisations and statutory bodies that serve Tyntesfield patients
Support Lifestyle Medicine and Group Consultations, acting as a promoter, presenter or facilitator of events
About us
Tyntesfield Medical Group in North Somerset is a 13 Partner General Practice with a patient list size currently of around 33,000 split across four sites: Tower House Medical Centre, Brockway Medical Centre, Backwell Medical Centre and Long Ashton Surgery.
We are a friendly and accessible team providing excellent healthcare in our community. We provide a professional, safe, supportive, and efficient working environment for everyone in the practice. We are a forward-thinking organisation with a strong emphasis on teamwork and patient-centred care.
Job description Job responsibilities
The duties and responsibilities to be undertaken by the Lead Social Prescriber may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the Services Manager, dependent on current and evolving Practice workload and staffing levels:
Manage the evolution of the social prescribing service at Tyntesfield Medical Group, keeping up with local demands, resources and changes to practice Supervise and delegate to a small team of Social Prescribers, running a personal caseload of patients alongside Conduct an initial assessment of each patients circumstances, issues and interests using motivational interviewing, coaching and counselling techniques Encourage people to identify areas of strength. Enable people to make links to relevant and accessible VCSE or statutory support. Where appropriate, facilitate access to these support services and community groups
Use appropriate referral mechanisms to VCSE and statutory partners Daily work in collaboration with Health & Social Care professionals to manage referrals, providing accurate and timely feedback to the patient and all parties as needed. Adapt personalised recovery plans as necessary Develop and maintain positive and effective working relationships with Wellbeing Team colleagues, VCSEproviders and referral agencies across the area. Liaise with them to get the best outcomes for the patient, modelling good practice Promote a culture based on the principle of focussing on what matters to the person, ensuring dignity, choice, respect, independence and rights are upheld at all times Identify barriers preventing initial or sustainable engagement by patients. Actively participate in developing creative solutions to overcoming these issues. Flag unmet need and service gaps when possible and timely to do so Liaise with service providers, and to a lesser degree service funders, on a regular basis. Attend meetings, as required, that will facilitate improvement to the community services available to patients of Tyntesfield Medical Group Contribute to the ongoing compilation and updating of local information databases. Understand and be aware of community service capacity, resources and boundaries Assist in data collection & service evaluation processes as requested. Provide reports and statistical information as required Identify opportunities for networking and joining up services where appropriate Supporting Lifestyle Medicine, Group Consultation and Patient Participation Group (PPG) initiatives as a promoter, presenter or facilitator of related events Complete relevant administrative tasks including keeping accurate and timely case notes, appointment diaries and outcome data Organise and manage own caseload using time effectively Take part in team meetings and training opportunities as required. Provide written and verbal feedback asrequested. Take part in the training of new recruits under the guidance of the Lead Social Prescriber Work in accordance with all policies and procedures which apply to the role and understand the reasons for these, including those around Confidentiality, Equal Opportunities, Health & Safety, Lone working and Safeguarding Undertake other reasonable tasks commensurate with the level of responsibility of this post as may be required from time to time
Person Specification
Personal Attributes Essential
A current driving licence (if required) and access to own vehicle or a pedal cycle Working as part of a team and able to support others and boost morale Confident in dealing with conflict and sensitive situations
Desirable
Possessing the ability to portray, by personal example, the benefits of pursuing a healthier lifestyle Possessing a 'can do' and 'will do' attitude
Qualifications Desirable
Aptitude and motivation for the role is more important than formal qualifications. However this new role would benefit from a postholder with current or previous experience
Experience Essential
Ability to work with people with health and social needs Understanding of the voluntary and community sector Commitment to a flexible approach and a focus on what matters for an individual Clear understanding of data protection requirements and participant confidentiality Confidence & ability to work with a broad range of groups and individuals, forming and maintaining positive and productive working relationships with a range of people from different professional and personal backgrounds
Desirable
Experience of working in or with the health, voluntary or community sector Experience of working in face to face situations with individuals in crisis Experience of working with vulnerable people Experience of working in partnership with health and social care professionals and / or community services
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details Employer name Tyntesfield Medical Group
Address Tower House Medical Centre
Stock Way South
Nailsea
Bristol
BS48 2XX
United Kingdom
Employer's website https://www.tyntesfield.nhs.uk/ (Opens in a new tab)