About this role
Job summary
We are seeking an Observability Engineer to support the delivery and ongoing development of Trust-wide monitoring and observability capabilities across on-premise, cloud and hybrid environments. This role will help ensure the performance, availability and reliability of the Trust's digital systems that support patient care.
Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received.
Main duties of the job
Support the delivery and ongoing development of Trust-wide observability across on-premise, cloud and hybrid environments. Implement and maintain monitoring and observability solutions for telemetry collection, correlation, retention and visualisation. Support clinical safety by helping ensure patient-critical systems are effectively monitored and potential issues are identified early. Work collaboratively with infrastructure, application, cybersecurity, clinical safety and service management teams. Support the onboarding of new technical systems and equipment into observability and alerting platforms. Administer, maintain and enhance the Trust's monitoring and availability tools, ensuring they remain reliable and effective. Support major incident investigation, post-incident reviews and the production of monitoring and analytical reports. Identify gaps in monitoring and opportunities to improve alerting, dashboards, automation and overall observability coverage.
About us
We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, covering one of the largest geographical areas of any NHS trust in the country. Leading in innovation and quality - opening a state of the art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. Do you want to work in one of the best performing NHS organisations in England? Work in an organisation that supports its staff and focuses on staff experience as much as it does the experience of its patients? You can live and breathe in an area that has the cleanest air, cost effective living, great nightlife, some of the best schools with a wealth of history available on your doorstep. Sound too good to be true? Well it isn't, this is what you get when you work for Northumbria Healthcare, this is the Northumbria Way! Please read 'applicant guidance notes' before submitting your application.
Job description Job responsibilities
You will support the implementation and maintenance of the Trust's observability capabilities across metrics, logs, tracing, alerting and dashboards. Working with infrastructure, application, cybersecurity and clinical safety teams, you will help improve monitoring coverage, support proactive identification of issues and contribute to incident response, service resilience and continual improvement.
This is a unique opportunity to shape a core digital capability within a progressive Trust.
Person Specification
Qualifications / Professional Registration Essential
Educated to degree level in a digital related discipline or equivalent level of knowledge plus additional specialist knowledge in an industry alerting tooling system
Desirable
Evidence of continuous professional development or foundational training in network and systems infrastructure
Experience and knowledge Essential
Significant operational experience within an enterprise scale organisation, across multiple sites Operational digital experience with an ability to demonstrate the relationship between end users and the overall technology stack
Desirable
Experience of navigating Windows server and UNIX environments to assist with monitoring queries and integrations Experience of network monitoring tools Knowledge of or experience in coaching and mentoring practices and tools Knowledge of or experience in Quality improvement tools, techniques and methods
Other requirements Essential
You may also need to travel between Trust premises as required for the performance of your duties. You may also be expected to work at any of the trust sites. The Trust would consider making reasonable adjustments to the role, if necessary, to enable a disabled person to undertake the role
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Northumbria Healthcare NHS Foundation Trust
Address Northumbria Healthcare Manufacturing and Innovation Hub
Avenue Road
Seaton Delaval
NE25 0QJ
United Kingdom
Employer's website https://www.northumbria.nhs.uk/ (Opens in a new tab)