About this role
Job summary
An exciting opportunity has become available for an Administration Officer to work as part of the Forensic Community Team within Learning Disabilities Services located at Jack Judge House, Oldbury.
The successful candidate will support clinical services in providing efficient administration resources to safely manage the daily team admin requirements with a patient centred approach.
Provide comprehensive administrative support across various disciplines , creating correspondence to support clinical services to enable them to function safely, efficiently and effectively.
All duties outlined are appropriate to the grade and the actual duties will be determined by the individual service/team.
Main duties of the job
The post holder will provide secretarial and administrative support to the Forensic Community Team acting as first point of contact into the service. You will be expected to exercise judgement and initiative to prioritise and co-ordinate your own workload, In addition to general administration and secretarial duties the post-holder will be required to attend multidisciplinary team meetings and book and/or cancel appointments as required. You will be required to use various computerised systems, e.g. Microsoft Office, Outlook and RIO appointment system (training will be provided).
About us
Black Country Healthcare NHS Foundation Trust was formed on 1 April 2020, with the merger of Black Country Partnership NHS Foundation Trust and Dudley and Walsall Mental Health Partnership NHS Trust. Combining resources, strategies and talented workforce enables us to deliver a wider variety of outstanding services that are based on best practice and are continually improving.
We currently employ over 4,000 people and just like the population we serve, we are made up of diverse cultures and backgrounds. Whatever your role, working in a NHS Foundation Trust, like ours, is a demanding and extremely rewarding experience. Knowing that every day you can help to make a positive difference to someone's life is a very powerful feeling. We know that our Trust runs on this desire to help and support people, and our Trust vision expresses this. Our vision is to improve health and wellbeing for everyone, especially our colleagues to achieve the best possible work/life balance.
We proudly offer supportive, inclusive and family friendly employment and flexible working policies. We have a wide range of professional services and employee networks to help our colleagues be at their best - and find support if they need it. To find more about our staff benefits, please visit our website: blackcountryhealthcare.nhs.uk.
Job description Job responsibilities
Act as a point of reference for incoming telephone queries, taking appropriateaction personally or redirecting as necessary.
Produce, reports and letters in accordance with Division guidelines.
Carry out general administrative and clerical functions includingphotocopying, filing paper and electronically as required.
Process the client referral system and associated paperwork in accordance with departmental systems.
Maintain effective and efficient departmental systems and office procedures including adequate supplies of departmental forms/leaflets and stationery requirements.
Maintain effective diary management as required by management.
Process incoming/outgoing post, taking appropriate action as necessary.
Maintain an efficient filing and records system, encompassing medical secretarial services.
Collate statistical information and prepare returns appropriate to grade asrequired by management.
Arrange and attend formal and team meetings to take notes, produce minutes, draft agendas and ensure members receive agendas and relevant enclosures on time. Provide general support to the meetings and ensure all arrangements for facilities are made.
Undertake the administrative tasks of ordering of supplies and services including the submission of works tickets and urgent requests for maintenance/estates, where appropriate under the direction of the Line Manager.
To supervise and mentor staff on Band 2 and below with support guidance from Line Manager.
Person Specification
Essential Essential
Good standard of education / 5 GCSE's or equivalent qualification GCSE English grade A to C Word processing / typing at RSA/OCR Level II (or equivalent level / demonstrable experience) Significant experience of working in an office environment Knowledge of computer packages including MS Office and keyboard skills.
Desirable
Experience of working in a healthcare environment Ability to prioritise own workload and work to deadlines.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Black Country Healthcare NHS Foundation Trust
Address Jack Judge House
10 Halesowen Street
Oldbury
B69 2AJ
United Kingdom
Employer's website https://www.blackcountryhealthcare.nhs.uk/ (Opens in a new tab)