About this role
The Director of Off-Site Services oversees all groups whose work is completed primarily off UTAC-operated sites. This includes Solutions, Service, and Certification groups. This role will strengthen core business attributes including customer focus, engineering innovation, entrepreneurial spirit, operational flexibility, and team cohesion. The primary responsibility is to deliver technical support and resources while effectively managing customer expectations. The position requires the capability to manage diverse tasks and assignments across multiple areas. Demonstrating initiative and taking ownership of responsibilities are vital for success in this role. As an integral member of the Group Leadership Team, this position provides support for operations on a global scale.
Essential Duties and Responsibilities:
Full P&L responsibilityOversee the mechanical and electrical design teams, field services, project managers, and certification group Manage project managers and customer expectationsWorking knowledge of IATF and COFRAC certification requirementsRepresent the service group in Senior Leadership meetingsProvide revenue forecasting and budgetary numbersProvide strategic and technical direction to other UTAC TeamsWork with the Sales group to track down leads and solidify potential sales opportunitiesWork with suppliers to meet technical specifications and negotiate pricing and delivery datesProvide labor estimates and technical descriptions for quotesPrioritize projects and resources based on timelines and potential business impactsConduct performance reviews with employees and managersProvide monthly group progress reports and accomplishments to the leadership teamWork with the VP and other leaders to cascade company goals and vision to the employeesMake sure that all employees are adhering to UTAC established processesProvide a safe and comfortable working environment for all employeesStrive for employee and customer satisfactionAssists in supporting the UTAC culture and values (Integrity, Expertise, and Innovation).Performs other duties as assigned. Education and Skill Requirements:
Bachelor’s degree in engineering preferred Minimum 5 years’ experience in a related role Minimum 5 years’ experience working with cross functional teams preferred Proficient with all Microsoft Office applications and the ability to become proficient in any systems that we use (Concur, Kronos, etc.).Leadership of diverse teams of strong functional expertsCollaboration, negotiation, cross functional workingExperience of embedding a culture of high performanceTangible proof of building and developing strong key customer relationshipsEnglish language fluency required Commercially astute and operationally aware to maximize opportunities and efficiencies Demonstrated record of driving results Strong problem solving, strategic thinking, and analytical skills requiredManage human and material resources to meet targets Able to relay technical information in a way your audience understands Demonstrated interpersonal skills and be able to communicate effectively with all levels of employees, customers, and suppliers Flexibility to support service activity both off-site and outside of normal working hoursOrganize and maintain efficiency of personal work areaWorking knowledge of the automotive industry preferred Excellent written and verbal communication skills required Strong time management, multi-tasking, and organizational skills Able to function as part of a team, with members of varying job levels, and work cooperatively toward team goals High level of financial literacy requiredValid driver’s license and reliable vehicle for traveling between multiple work sites as needed Valid passport and willingness to travel domestically and internationally as neededGive and accept instructions and tasks in a positive manner, treating all co-workers with dignity and respect Consistently adhere to, and support all UTAC policies, procedures, and safety regulations Strong attention to detail required.Exceptional work ethic and positive attitude requiredSelf-starter, who can multi-task and possess strong communication skills
Physical Requirements:
Exposure to industry accepted chemicals and noise.Regularly required to stand, reach, bend and move about the facility.Able to lift and/or move materials as needed in the performance of assigned duties.Requirements include, but are not limited to stand, walk, sit, twist, bend, lift, see, speak, hear.Prolonged periods of sitting at a desk and working on a computer. For you, as a potential UTAC team member, we believe that the international and diverse nature of our business combined with the passion, energy and friendliness of our people create a great place to work. UTAC is proud to be an equal opportunities employer, valuing inclusion and supporting our people to be themselves and at their very best.
By joining us you will gain access to a broad range of learning relevant to your role and personal development, as well as exposure to leading technologies and expertise.
Our reward and benefit programs are designed to support our people with competitive and locally tailored packages combined with support for individual health and wellbeing both inside and outside of work.
In the US this includes ;
Medical Insurance, dental401kRecognition awards linked to our UTAC values of Expertise, Innovation and Integrity.Learn more about UTAC and what and how we do what we do at www.utac.com
Candidates for positions at UTAC must be able to provide proof of identity and eligibility to work in the country the role is based in. Immigration visa sponsorship is not available for this position.
Note to Recruitment Agencies :
UTAC do not accept speculative applications from agencies for our open positions and any submissions made will not be accepted and no fees will be accepted or paid in respect of speculative CVs received.