About this role
We are seeking a highly organized and efficient Bilingual Central Scheduler to join our team in Sanford, United States. The ideal candidate will be responsible for coordinating and managing appointments, procedures, and resources across our healthcare facility, ensuring smooth operations and optimal patient care.
Manage and maintain the centralized scheduling system for multi-disciplinary services.Coordinate patient appointments, procedures, and follow-ups using scheduling softwareCommunicate effectively with patients, healthcare providers, and staff to schedule and confirm appointments.Resolve scheduling conflicts and make necessary adjustments to maximize efficiencyEnsure compliance with healthcare regulations and organizational policiesCollaborate with various departments to streamline scheduling processesHandle patient inquiries and provide excellent customer serviceMaintain accurate and up-to-date patient records in the scheduling tracking system. Proven experience (2-3 years) in scheduling or related administrative role, preferably in a healthcare settingProficiency in scheduling software and Microsoft Office Suite, especially ExcelExcellent time management and multitasking skillsStrong written and verbal communication abilitiesDemonstrated problem-solving skills and attention to detailHigh school diploma or equivalent required; Associate's or Bachelor's degree in Healthcare Administration or related field preferredKnowledge of medical terminology and procedures preferredFamiliarity with healthcare regulations and compliance standardsAbility to work in a fast-paced environment and handle high-volume schedulingStrong organizational skills and ability to prioritize tasks effectivelyCustomer-oriented mindset with a commitment to providing exceptional service At Ability Rehabilitation, we believe in fostering a rewarding and supportive work environment. We offer:
Competitive salaryExcellent benefits package including 401k, health, dental, vision, and generous paid time offMultiple opportunities for professional development, specialization, and leadershipEmployee discount plansEmployee Assistance Program (EAP)Investment from a company that wants you to succeed and thrive