About this role
Location: Centennial, CO
Job Title: Scheduling Coordinator
Job Type: Full-Time, Non-Exempt
Hours: Monday-Friday, hybrid office hours, average of 40 hours per week
Hourly Range: $24 -$25
Position Overview:
The Scheduling Coordinator will collaborate with the team to provide scheduling options to our US and Canadian-based clients. This position will require attention to detail and excellent customer service to provide administrative support to our clients and Briotix Health key stakeholders.
This is a hybrid position requiring a minimum of two days per week on-site; typically Tuesday and Thursdays, at our headquarters in Centennial, CO.
Job Duties:
Inbound and Outbound calls, approximately 75% of the dayManage, triage, and expedite phone and email communication.Use online scheduling programs and databases.Manage multiple schedules and timelines simultaneously.Provide accurate data entry using online platforms and systems.Provide accurate and timely customer support.Other duties as assigned.Company Perks:
Excellent benefits package including Medical, Dental, & Vision InsuranceFlex Spending Accounts401k/ROTH IRA with employer matchCompany Sponsored Group Life Insurance, AD&D and Long-Term DisabilityProfessional Development ReimbursementAccrued Paid Time Off, up to 120 hours in the first year7 Company Paid Holidays + 2 Floating Holidays of your choiceEmployee Assistance Program (EAP) and Annual Calm.com subscriptionWork/Life BalanceOpportunities for professional development and specialized training Mentorship programsDEI=B Focus GroupsKey Words: customer service, scheduling, scheduler, call center, inbound call, outbound call, medical scheduling, medical scheduler
Required Qualifications:
High School Diploma or GEDExcellent telephone and speaking skillsMinimum of one year of customer service experienceAbility to manage multiple electronic documentation and scheduling applicationsSuperior, professional communication and customer service skillsProficiency with Microsoft Office products including Microsoft OutlookStrong attention to detail and problem-solving skillsHigh ability to collaborate with coworkers both written and verbalPreferred Qualifications:
2 or more years of experience in an administrative or customer service positionWorking knowledge of medical terminologyAssociate degree or higher All your information will be kept confidential according to EEO guidelines.