About this role
The Dispatcher is responsible for the movement of vehicles as well as the ongoing relationship with United Road’s internal and external carrier base. The Dispatcher utilizes United Road’s proprietary system (OVISS), Central Dispatch website and other members of the United Road Team to dispatch vehicles in a timely manner. A high degree of effort is required to dispatch and manage United Road’s carrier base for the success of each vehicle movement in a timely manner as well as with a profitable margin.
Responsibilities:
Review and prioritize region specific vehicles thru OVISS system for dispatchingIndependently dispatch in a timely manner by using all resources available (i.e. Central Dispatch, OVISS Report Writer, Microsoft Office, etc.) ensuring to obtain the best possible margin Manage and maintain relationships with carriers to solidify repeat carrier usage and accountabilityAddress any and all issues that arise during the dispatch process with manager in order to meet and/or exceed customers’ expectationsBe accessible to management after normal business hours on an “as needed basis” to conduct business and service accounts/carriersAdhere to policies and procedures by keeping pricing and other information pertaining to customer rates or carrier rates confidentialAccomplish organization goals by accepting ownership of new and/or different requests; explore opportunities to add value to job accomplishmentsIdentify additional room for improvement in the team by bringing ideas to supervisor for review and implementationDispatch vehicles in an order that will enable us to achieve customers on time service requirementsWhat We Offer:
Health, Dental, and Vision Coverage401(K) with company matchOn-site training and mentoringPromotion opportunities Salary based on experience
College degree preferredPrevious dispatch experience is a plusSelf-starter/motivatorExcellent organizational skillsAbility to multi-task in a fast-paced environment
Please Apply Online At:
https://intelliapp2.driverapponline.com/c/unitedroadnd?r=CRSmartRecruiters
Questions? Please Call: (734) 388-4646
All your information will be kept confidential according to EEO guidelines.