About this role
As a Jira and Confluence Administrator at Ubisoft Montréal, you’ll report to the team supervisor and help manage Ubisoft’s Atlassian applications. You’ll keep these tools reliable and secure for production and service teams, support users across Ubisoft, and contribute to the migration from Atlassian Data Center to Atlassian Cloud.
What you’ll do
Administer Jira Software, Jira Service Management and Confluence, including projects, spaces, workflows, screens, issue types and permissionsMonitor platform health, performance and availability and identify ways to improve themGather requirements from production and service teams and improve workflows and request processesConfigure Jira Automation and maintain integrations and Atlassian Marketplace applicationsCarry out migration activities from Atlassian Data Center to Atlassian Cloud, including testing, validation and support after migrationCoordinate with teams during migration to limit disruption to their workManage user access, groups and security settings in line with internal requirementsProvide technical support and training to teams across UbisoftCreate and maintain technical documentation, knowledge articles and user guidesIdentify ways to automate manual tasks and improve how teams use Atlassian tools What you bring to the team
Bring experience administering Jira Software, Jira Service Management and Confluence in an organisation with many usersConfigure workflows, automation, permission schemes and other Jira settings, with Atlassian Cloud experience considered an assetAdminister Atlassian Marketplace applications, such as ScriptRunner, Xray and AssetsResolve application issues through careful assessment and troubleshootingCommunicate in French and English to support Montréal-based teams and Ubisoft colleagues worldwideWork with production and service teams to understand their needs and help them use the toolsOrganise competing requests, work with care and handle access and security responsiblyBring an Atlassian Certified Professional certification as an asset This role is based in our Montréal office and requires five days per week on site.
Please submit your CV in English for review by our UK-based recruitment team.