About this role
POSITION SUMMARY
As a Clinical Excellence Regional Director, you will work as part of a team of problem solvers, helping our providers understand clinic and business issues by providing insights and supporting a clear strategy to succeed while providing world class patient care. You will serve as a partner to all functional areas working closely to develop competitive strategies that are aligned with TVG-Medulla’s mission and P3 values to drive overall regional performance. You will be accountable for the P and L of your clinics as measured based on key metrics and outcomes.
RESPONSIBILITIES
Strategic Leadership
· Prioritize and address top revenue growth priorities, ie. D1s, conversions, buy rate and retention rates at clinic level.
Talent Management
· Execute recruiting strategies for all clinic-related positions across your region in partnership with the Talent Acquisition team.
· Work to coach and develop both Clinic Technicians (CTs) and Clinic Directors (CDs) to optimize the patient experience and deliver upon Clinical Excellence Goals.
· Own Talent Development and succession pipeline within your region to support the overall organization.
Culture & Organizational Development
· Lead team member engagement initiatives and survey action planning.
· Execute leadership training and professional development programs.
· Drive diversity, inclusion, and belonging initiatives.
Clinical Excellence
· Participate in developing and executing strategic operating plans
· Drive and optimize Clinical Excellence outcomes within your span of control
· Review, analyze and address gaps in the service experience, billing experience and growth of the clinics within your span of control
Required
· Excellent communication skills
· Experience in the ability to influence and lead through multi-unit organizations
· Multi-tasking skills and engaging with your team
Preferred
· Bachelor's degree in or applicable multi-unit leadership experience
· Minimum 5 years in P&L accountabilities and leadership
· Demonstrated experience supporting high-growth organizations
· Proven success leading organizational change and scaling field operations
All your information will be kept confidential according to EEO guidelines.
Disclaimer
All team members agree to consistently support compliance and TVG-Medulla, LLC policies and Standards of Excellence with regard to maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, adhering to applicable federal, state, and local laws and regulations, accreditation, and licenser requirements (if applicable), and Medulla procedures and protocols. Must perform other related duties and assist with project completion as needed. Team member may be required to provide necessary information to complete a DMV (or equivalent agency) background check.