About this role
A bit about the team and what you'll deliver...
We’re looking for an Account Director, Strategic Accounts to help accelerate Trustonic’s growth across the North American wireless ecosystem.
As a global B2B SaaS business operating in the cybersecurity space, we help organisations manage risk and unlock opportunities by securing billions of connected devices across mobile, automotive, IoT, retail, and banking and payments.
In this role, you’ll take ownership of a portfolio of strategic customer relationships across the US and Canada, while also identifying and developing new business opportunities across the wireless, mobility, connected device, telecommunications, fintech, and technology markets.
This is a great opportunity for an ambitious sales professional who enjoys building strong customer relationships, navigating complex enterprise sales, and turning strategic opportunities into long-term commercial growth. You’ll have the opportunity to own larger strategic relationships, influence our growth strategy, and work closely with senior stakeholders across Trustonic and our customers.
As the Account Director, Strategic Accounts, you will:
Strategic account management
Own and grow a portfolio of strategic customer accounts across North AmericaBuild strong, trusted relationships with key customer stakeholders and act as their primary commercial contactDrive customer retention, contract renewals, upsell opportunities, and long-term account growthDevelop and execute account plans focused on customer satisfaction, relationship development, and revenue expansionAct as a customer advocate internally, ensuring customer needs and opportunities are understood across the businessBusiness development & new business
Support the successful closure of strategic opportunities already underway with key industry participantsIdentify, qualify, and develop new business opportunities across telecommunications providers, retailers, MVNOs, mobility partners, device financing and leasing companies, and enterprise technology organisationsBuild and maintain a healthy pipeline of qualified opportunitiesLead sales activity from initial engagement through to contract executionDevelop new relationships and identify opportunities to expand Trustonic’s presence across the wireless and connected device ecosystemCommercial leadership
Lead commercial discussions and contract negotiations with customers and prospectsWork closely with Legal, Product, Operations, Finance, and Executive Leadership to progress strategic opportunitiesMaintain accurate sales forecasts and CRM recordsAchieve or exceed revenue, retention, account growth, and new business targetsWho you are...
A commercially driven and customer-focused sales professional who enjoys building long-term strategic relationshipsConfident managing complex enterprise sales involving multiple stakeholders and decision-makersComfortable balancing account management with new business development and pipeline generationA strong communicator and negotiator who can build credibility with senior customer stakeholdersCommercially curious, proactive, and motivated by finding opportunities for growthOrganised and able to manage multiple strategic accounts and sales opportunities at different stagesCollaborative by nature, with the ability to work effectively across internal teams to deliver for customersWhat makes you, you...
Experience
Proven experience in enterprise sales, strategic account management, business development, or a similar commercial roleDemonstrable success managing complex sales opportunities involving multiple stakeholdersExperience owning and growing strategic enterprise customer relationshipsStrong experience in customer retention, account expansion, upselling, and new business developmentExperience leading sales opportunities from initial engagement through to contract executionExperience using Salesforce or a comparable CRM platformStrong communication, presentation, negotiation, and relationship-building skillsExperience within telecommunications, wireless, SaaS, fintech, mobility, device lifecycle management, or related technology industriesExperience working with mobile operators, retailers, MVNOs, distributors, channel partners, or service providersDesirable
Experience selling into enterprise technology organisationsExisting relationships or understanding of the North American wireless and connected device ecosystemSkills & knowledge
Strong commercial acumen and an ability to identify and develop revenue opportunitiesExcellent relationship-building and stakeholder management skillsStrong negotiation and presentation skillsAbility to manage complex, multi-stakeholder sales cyclesStrong pipeline management, forecasting, and CRM disciplineA strategic, customer-focused approach with a clear focus on delivering measurable commercial outcomes What we can provide you in return for your investment...
Competitive compensation
A base salary that reflects your expertise and impact.Bonus scheme to share in our success.Financial security & wellbeing
Private medical insurance for you and your family from day one.Flexibility & work-life balance
Remote working arrangements to support your lifestyle.An open holiday policy with no upper limit—take the time you need, when you need it.Support for volunteering and causes that matter to you.Growth & development
Opportunities for professional development and career progression.Exposure and interaction with global teams.Inclusive, supportive culture
A commitment to diversity, equity, and inclusion.A collaborative environment where your voice is valued and your wellbeing is prioritised.Impact & purpose
The chance to work on technology that drives global economic inclusion and makes a real difference in people’s lives.#LI-Remote
Trustonic is an equal opportunity employer. We do not discriminate on any grounds. We empower, engage, enable and value differences between people, including; different races, ethnicities, genders, ages, religions, disabilities and sexual orientations, with differences in education, backgrounds, skill sets, experiences and knowledge.