About this role
Trigyn’s direct client is looking for Help Desk Support Technician for contract assignment in Dallas, TX.
Description: This exciting opportunity will assist in building and being part of a Global IT Service Desk for client.
Core job responsibilities include: • Providing responsive technical phone support for application, hardware, OS, network, and telecom issues. • Creating and maintaining accurate trouble tickets which entail recording problem/symptom, analysis performed resolution, and other information relevant to resolving the problem.
Experience: • Minimum 1 year Service Desk experience • Proficiencies: Operating Systems: Windows XP Windows 7 Mac MS Office 2007 MS Office 2010 • Knowledge of Office 2013 • Mobile Devices including IPhone, Android, Blackberry and Windows Mobile VPN/Home Routers Active Directory Service Desk Ticketing Systems
NO THIRD PARTY CANDIDATES PERMITTED!
TRIGYN TECHNOLOGIES, INC. is an EQUAL OPPORTUNITY EMPLOYER and has been in business for 30 years. TRIGYN is an ISO 9001:2008, ISO 27001:2013 (ISMS) and CMMI Level 3 certified company. TRIGYN is an E-Verify® Employer.