About this role
In 2016 we have established the "Professional Services" department within the global Topcon organization, including our region in Europe, Middle East and Africa (EMEA). We have a global team covering all positioning related applications. The key responsibilities are: training, sales support (demo's), consultancy and technical support. The diversity and amount of projects have grown and are still growing.
To keep up with the demands from the market we are looking for a
Geomatics Application Specialist
to strengthen our team on the Geomatics/Survey Application side. This extra team member shall work closely with Professional Service leadership and Sales in a pre- and post-sales role for Topcon distribution partners and end customers. With a priority focus on the traditional Geomatics support: Total Station applications, GNSS application support and related MAGNET field and office software. Involved in dealer sales and support training programs, provide technical sales demonstrations and other sales support requests of Topcon's surveying and construction precision instrumentation.
Core job duties:
provide pre and post sales support in Geomatic/Survey products and applicationsprovide support and training in all Geomatic office and field solutionswork closely with Sales and Marketing staff to provide business solutionscommunicate and collaborate with Professional Services, sales support, production, Product Management and other departments on issues affecting all Geomatic productsresolve dealer/customer complaints and queriesprepare online technical content for my Topcon (https://www.topconpositioning,com/support) and elearning (https://elearning.topcon.com)all common Professional Services activities, in line with current duties and experience in communication with your team leader and/or manager. Minimum job requirements:
Geomatic Engineering, Survey Engineering or similar preferred> 3 years practical survey experienceKnowledge & Skills:
strong professional service skillsproblem solverproficient with survey software and common CAD applicationsproficient in IT usegood communication skills (written and verbal)good training and presentation skills (in person and online)good in English (verbal and written)Physical Requirements:
should be able to lift 22,5kgwill be required climb on heavy equipmentWorking Conditions:
30% travelling EMEA wideactive job sites (roads, building)office environmentinstructor lead trainings in person and online Our offer:
Topcon offers you a professional, dynamic and international working environment, where input and initiatives are highly appreciated. You will be working in a company with a healthy future.
Furthermore:
a 37 hour workweeka lease carlaptop and a mobile phonea salary in line with education and experienceprofessional on-boarding and trainingyou work from our office in Capelle aan den IJsselall taxes, holidays, salary etc. are determined by local legislation.For further information please check out our website: https://www.topconpositioning.com/
If you recognize yourself in this vacancy, we want you to apply via the application button and send us your resume including motivation letter (both in English).
Acquisition with reference to this vacancy will not be appreciated.