About this role
ServiceNow Developer - JD(ITSM and CMDB)
SCOPE
Responsible for Service Now developer, support and collaboration with process owners, enhancing core applications and ensuring delivery and on-going support of IT solutions.
The ServiceNow developer is accountable for configuring and setting up ServiceNow modules/applications. .
ACCOUNTABILITIES & ESSENTIAL FUNCTIONS
Coordinate with ServiceNow peers, including administrators, business analysts, developers, and Architects to deliver projectsAbility to develop and configure applications using ServiceNow, and JavaScript technologyPerform configuration and development using Workflows, Flow designers, Business rules & Client scripts in ServiceNow.Perform ServiceNow Integration with different applications.Assist ServiceNow Architect with upgrade planning, testing, and implementation between development and production instancesBuild and extend ServiceNow Scoped applications for internal usersBuild customized Service portal web pages with user friendly widgets using Bootstrap and AngularJS JavaScript frameworks.Work closely with onshore and offshore ServiceNow team
SKILLS & CERTIFICATIONS
Deep working knowledge of most or all the following: ITSM, ITOM, CMDB, Service Portal, Integration HubHands-on experience with and demonstrated proficiency in JavaScript, Angular JS, or other related languagesSystem integration experience using web services and other web-based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAPExperience with extending the ServiceNow schema to custom applicationsExperience with use of Workflow Editor and Flow DesignerUnderstanding of ServiceNow’s license and entitlement structureExperience with ServiceNow platform upgradesExperience with Automated Testing Framework.
EDUCATION & EXPERIENCE
Bachelor’s degree.5+ years related experience required. Previous experience in deploying and managing ServiceNow is required. At Tieto, we believe in the power of diversity, equity, and inclusion. We encourage applicants of all backgrounds, genders (m/f/d), and walks of life to join our team, as we believe that this fosters an inspiring workplace and fuels innovation. Our commitment to openness, trust, and diversity is at the heart of our mission to create digital futures that benefit businesses, societies, and humanity.
Diversity, equity and inclusion | Sustainability | Tieto
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