About this role
Tieto Tech Consulting (MentorMate from 2001 to 2026) provides design-led, data-centric, and AI-powered digital engineering & consulting services to enterprises worldwide. With a strong heritage of Nordic quality, local presence, and global-scale operations, we are backed by 8,500+ IT professionals. Our clients trust us for advanced data and analytics skills, top industry-specific expertise, specialized software R&D, and the capabilities of a multinational team. We are part of Tieto, a leading technology company with an annual revenue of approximately EUR 2bn.
Tieto Tech Consulting’s team in Bulgaria consists of 500+ professionals specializing in the development of tailored digital solutions in diverse industries.
We are looking for an experienced Scrum Master to support Agile delivery across multiple cross-functional teams building and maintaining enterprise-scale digital solutions. In this role, you will facilitate Agile ceremonies, remove impediments, improve team effectiveness, and help teams consistently deliver value while fostering a culture of collaboration, transparency, and continuous improvement.
You will work closely with Product Owners, Engineering Managers, Architects, DevOps, Developers, QA Engineers, and business stakeholders to ensure alignment between delivery objectives and business priorities.
This role is based on a hybrid work model, with 3 days per week in our Sofia office.
Key Responsibilities
Facilitate Scrum ceremonies, including Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives
Coach teams on Agile principles, Scrum practices, and continuous improvement
Help teams identify and remove blockers and delivery impediments
Track and communicate delivery progress, risks, dependencies, and key milestones
Support backlog refinement and effective sprint planning
Promote transparency, accountability, and self-organization within the team
Collaborate with Product Owners and stakeholders to align priorities and delivery expectations
Drive improvements in team processes, workflows, and delivery predictability
Foster strong collaboration
Support Agile adoption and Agile maturity across the organization
Required Experience & Qualifications
3+ years of experience as a Scrum Master in software development environments
Strong understanding of Agile principles and Scrum framework
Experience working with cross-functional engineering teams
Proven ability to facilitate discussions, resolve conflicts, and remove obstacles
Excellent stakeholder management and communication skills
Experience managing dependencies, risks, and competing priorities
Strong organizational and problem-solving skills
Fluent English, both written and spoken
A significant advantage would be
Professional Scrum Master (PSM), CSM, SAFe Scrum Master, or equivalent certification
Experience with distributed or global teams
Experience in cloud, DevOps, SaaS, healthcare, or enterprise product environment
Knowledge of Jira, Confluence, Azure DevOps, or similar tools
Experience supporting Agile transformations or process improvement initiatives
At Tieto, we believe in the power of diversity, equity, and inclusion. We encourage applicants of all backgrounds, genders (m/f/d), and walks of life to join our team, as we believe that this fosters an inspiring workplace and fuels innovation. Our commitment to openness, trust, and diversity is at the heart of our mission to create digital futures that benefit businesses, societies, and humanity.
Diversity, equity and inclusion | Sustainability | Tieto
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