About this role
You'll be joining a planning function being intentionally redesigned to strengthen capability, improve decision-making and create clearer career pathways. This is a role for someone who thinks commercially, leads through influence and enjoys turning data, insights and strategy into measurable business results.
As a Senior Merchandise Planner, you'll lead a significant merchandise portfolio and play a critical role in driving commercial performance across some of New Zealand's largest retail categories.
You'll own the long-term planning strategy for your area, balancing customer demand, inventory investment, profitability and risk. Working alongside Buying, Supply Chain, Finance and senior commercial leaders, you'll translate strategy into clear actions that deliver sustainable growth.
You'll also play an important leadership role within the planning team, coaching and developing Associate Merchandise Planners while helping create a high-performing planning culture.
Lead category planning strategy
Develop and execute category and seasonal planning strategiesOwn sales, margin, inventory and profitability outcomes across your portfolioBuild robust forecasts and stock investment plans that support commercial objectivesBalance customer demand, inventory availability and working capital requirementsDrive commercial decisions
Identify key risks and opportunities and proactively shape trading outcomesLead weekly, monthly and seasonal performance reviewsTurn complex analysis into clear recommendations for senior stakeholdersInfluence strategic decisions across ranging, promotions and inventory investmentBuild high-performing partnerships
Partner closely with Buying teams to deliver category growth strategiesCollaborate with Supply Chain, Allocation, Stores and FinanceBuild strong stakeholder relationships that enable informed, commercial decision makingDevelop future planning talent
Coach and support Associate Merchandise PlannersContribute to capability development across the Planning functionFoster a culture of accountability, curiosity and continuous improvement You're an experienced merchandise planner who understands how strong planning decisions create better outcomes for customers and the business. You combine commercial thinking with analytical rigour, while bringing the confidence to challenge thinking, influence stakeholders and lead through periods of change.
You'll bring:
Extensive merchandise planning experience within a retail environmentStrong forecasting, inventory and commercial planning capabilityAdvanced analytical and financial acumenExperience influencing senior stakeholders and cross-functional teamsStrong coaching and people development capabilityA strategic mindset balanced with a hands-on approach to tradeA passion for developing talent and building team capability These roles will shape the future state of Merchandise Planning at TWG. Not maintain it, not inherit it, but the chance to build it!
When you join us, we offer a range of benefits that work for you, your lifestyle, and your career, which include:
Discounts across our brands Birthday leave and charity day off 26 weeks paid parental leave Free parking, EV charging at our North Shore support office We value collaboration, connection & flexibility – with 1 day (Friday) WFH Onsite gym and café at our Northcote support office (great views of the Waitemata and a decent lunch menu!) A range of wellbeing support and development opportunities We are stepping into a new era that will be defined by momentum and ambition, and focused drive to deliver for our customers. Keen to join us? Apply now, and we look forward to talking!