About this role
We are currently seeking to recruit a true hospitality professional, with the flair to deliver service at the highest level, in the position of a Housekeeping Supervisor. Key duties connected with this role are as follows:
To inspect guest rooms, including VIP, vacant, occupied and check-out rooms, turn-down (as assigned) to ensure that the standards are being achievedCheck the standards of the rooms and public areasEnsure sufficient supplies and equipment available to your colleagues to enable them to carry out their jobSupervising Room Attendants and Floor Porters in your charge and making sure they have everything they need and that they are looked afterTake care of any lost propertyManage cleaning schedules to ensure consistent high levels of cleanliness are adhered toAssist with stock takes and control of inventoriesMonitor consumption of cleaning products and amenities to control wastage.Key requirements for this role are as follows:
Excellent customer service skillsPrevious experience of supervising people is essentialAbility to inspire and get the best out of peopleGreat attention to detailAbility to work under pressureAbility to work independentlyImmaculate personal presentationThe Langham, London offers a wide range of benefits which include: uniform, meals on duty, holidays, free accommodation at other Langham Hotels, pension plan, colleague recognition system, learning and development opportunities and many more.