About this role
Food Service Worker (CM-POP) - Fort Riley - Main Store FC#2
Job Description: Shift Availability: Mon-Sun 0800-2000
As a Food Service Worker at the Exchange, you will be a part of an award winning team. We are committed to hiring our military members and their families, along with anyone that wants to give back to those that serve. We offer various food opportunities- from Starbucks to Burger King and everything in between. And by joining us, you’ll be a part of something great- we give back 2/3rd of our earnings annually to the military community.
We offer flexible scheduling, comprehensive medical, dental, life and disability insurance, paid time off, shift differential/holiday pay, and a traditional pension and 401K plan to qualifying associates. You’ll also have access to the base and its facilities, our Mass Transit program, and status as an employee of the Exchange.
So what can you expect as a Food Service Worker at the Exchange? • Greet every customer with eye contact and smile in your authentic way • Acknowledge every waiting customer as soon as they arrive to the register to let them know you’ll be right with them. • Listen to customer needs; ask appropriate follow-up questions to ensure you offer appropriate products that meet the specific need of the customer • Ensure customers have an extraordinary experience while shopping • Complete transactions accurately and efficiently while engaging customers in appropriate conversation We know that you can work anywhere. However, working at the Exchange is the start of something great! While you make it easy for our customers, we focus on you and your development! Our people make us who we are. We want to see you grow, so we put growing together at the forefront of everything we do. It is our duty to provide you with the tools and resources that you need to succeed. Joining the Exchange means joining a team that is devoted to you! Job Qualifications • Able to lift up to 45 pounds (occasional lifting over 50 pounds) • Able to learn and adapt to current technology needs • Able to think quickly on the spot to answer customer questions • Able to take initiative • Able to share brand knowledge Additional Qualifications/Requirements • Excellent attention to detail Willing to cross-train and work in other
Who We Are: The Army & Air Force Exchange Service, also known as “the Exchange,” is the retailer on US Army and Air Force installations worldwide. An $8 billion enterprise ranked among the top retailers, the Exchange operates department stores, convenience stores, restaurants, movie theaters and an internet shopping site to serve Soldiers, Airmen and their families. In addition to US bases in Germany, Italy, England, Turkey, South Korea and Japan, the Exchange operates stores for US troops in Iraq, Afghanistan and other countries in the region. The Exchange ensures Soldiers and Airmen have access to US goods and services, wherever they serve.
Job Qualifications: Education: High school or equivalent. Experience: Ability to read and interpret instructions to perform simple calculations used in food preparation and cash register operation.
If a sufficient number of qualified candidates do not apply, the minimum qualifications may be lowered without reposting.
Major Duties: Cashier station: takes orders, prepares beverages, totals items on register, accepts money, makes change and presents order to customer. Filler bag station: fills and bags orders to include individual pieces of chicken, chicken nuggets, dinners, boxed chicken and side orders. Drive-thru station: takes customers food selection orders by listening to needs, offering suggestions and thanking customers for their business. Demonstrates knowledge by making recommendations of new food items. Prep station: operates a variety of kitchen equipment, such as a steamer, microwave oven, range or other in a situation where set procedures are followed, where cooking skills are minimized and where operations performed are repetitive. Prepares rice, red beans, cole slaw, onion rings, corn on the cob, tacos, barbecue sandwiches, beans, gizzards, livers, etc. Seasoning station: defrosts, washes, cleans, counts and marinates/seasons chickens/chicken nuggets. Frying station: mixes coating ingredients, coats food pieces, as appropriate, places items into deep fat fryers, removes items when done and stacks on draining trays and moves items to the serving line. Filters and boils out fryers, taking steps to protect the shortening. Fills fryers with fresh shortening. Cleaning station: cleans the interior and exterior of the facility. Insures that required level of sanitation is maintained. Washes, rinses, sanitizes and stores all utensils/equipment used at the station to which assigned and assists in other areas as needed. Performs various product quality checks. Makes modifications when product quality is not met. Actively communicates/promotes the benefits of the Military Star credit card to customers in order to drive sales growth and increase customer loyalty.
Performs other related duties as assigned.