About this role
Are you a Travel Agency Manager or maybe looking to step into a Management role? Our Hampshire based client is looking for a Retail Manager to join their team. This is a challenging position requiring quick thinking and a flexible approach, working in a small and friendly team environment. We place customer service before short term profit, and you will use and apply your in-depth knowledge of the travel industry and longhaul market to the full, to provide our customers with the very best holiday experience. The Job: * Converting walk-in, web-driven, email and phone enquiries into bookings * Sourcing, creating and booking travel itineraries. * Managing and administering bookings through to holiday completion * Maintaining customer contact from initial enquiry to holiday completion and beyond * Working closely with UK tour operators and our overseas partners * Managing a portfolio of regular group bookings (typically 5 - 20 people) to events worldwide. * Representing the company at local shows and events * Developing and implementing retail marketing strategies, including social media posting and website updating * Controlling mountains of paperwork
Skills Required:
* In-depth knowledge of the longhaul market * Extensive travel agency experience * Direct customer sales and relationship building * Creating tailormade itineraries * Organising group travel * Extensive travel in Asia, South Africa, Australia, and New Zealand * Other specialist interests (e.g. skiing, sport) with travel business potential * Proven record of converting leads into bookings * Proven travel management experience * Ability to inspire confidence in customers and suppliers. * Enthusiastic and self-motivated team player * Excellent organisational skills and attention to detail
The Package: * £28,000 - £30,000 + Commision * Working hours Tuesday - Saturday Interested: * If you would like to apply for the above vacancy, please click 'APPLY' or email your cv to